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Job Description:

The Manager, Exhibits & Sponsorship provides dedicated operational and fulfillment support for exhibitors and sponsors across ABA conferences and events. This role owns deliverable tracking, deadline management, billing and logistical coordination, enabling the sales team to focus on revenue generation and relationship management.

Key Responsibilities:  

Deliverable Management & Fulfillment

• Collect, track, and manage deadlines for sponsor and exhibitor deliverables, including:
  • Digital demos, logos, infomercials
  • Mobile app ads, booth graphics, cube ads
  • Podcasts, Power Sessions, and Game Changers descriptions
• Send clear To-Do lists and deadline reminders
• Ensure all deliverables are received, approved, and executed accurately

Conference & Exhibit Operations

• Attend conference team meetings
• Secure show management forms and coordinate with Freeman on exhibit service kits
• Work with sales managers and logistics teams on DMC deliverables
• Support onsite experience execution
• Assist with ordering sponsor-branded items and track shipments

Sponsor & Exhibitor Data Accuracy

• Ensure exhibitor and sponsor profiles are complete and accurate in a2z
• Audit websites, apps, and signage for logo accuracy
• Draft exhibitor and sponsor welcome letters
• Draft and print onsite partner collateral

Registration, Billing & Revenue Protection

• Audit registration lists for comp allotments and proper billing
• Identify vendors attending conferences who are not exhibitors or sponsors for cross-selling opportunities
• Assist with selling Conference Participant Packages

Required Experience:

• Bachelor’s degree preferred, or commensurate experience
• 2+ years of relevant experience
• Strong organizational and project management skills
• Excellent research and analytical skills, including lead generation and data analysis
• Strong written and verbal communication skills for member, partner, and internal collaboration
• Customer service–oriented mindset with the ability to interact professionally with members and partners
• Strong attention to detail and ability to produce high-quality work
• Proven ability to manage multiple tasks, prioritize effectively, and meet deadlines
• Strong project management skills with the ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience working with CRM systems (Nimble preferred)
• Ability to travel (less than 20%)

Preferred Experience:

Familiarity with ABA products, services, events and the Partner Network model

• Experience supporting membership-based organizations, partnerships, or professional services teams
• Ability to analyze data and generate clear, actionable reports
• Demonstrated initiative and willingness to take on new responsibilities

Target salary for role: 80,000.00 – 85,000.00

Salary Band Range: $61,645.00 - $84,000.00 - $106,355.00

American Bankers Association (ABA) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.