Title:                                       Meetings and Education Manager

Reports to:                            Senior Director, Meetings and Education

Exempt Category:               Exempt employee – not eligible for overtime pay, if applicable.

Telework Eligibility:            Eligible, with approval of manager, up to three days per week

Flex Time Eligibility:           Eligible, with approval of Manager

Summary of Duties

Through strategic and tactical event management expertise, the Meetings & Education Manager is responsible for managing all event-related registration and sponsorship, logistics for NAPA’s smaller meetings and webinars, and supporting event operations for NAPA’s Annual and Midyear Meetings.

Functional Role/Responsibilities

REGISTATION & ATTENDEE MANAGEMENT

Manage day-to-day operations for registration, including:

• timely and excellent customer service
• data entry/modification and integrity
• pre-event service and execution
• financial-related processes
• reporting
• mobile app and event website maintenance
• execution of on-site registration experience

SPONSORSHIP MANAGEMENT

Manage day-to-day operations for sponsorship, including:

• sales/service
• fulfillment/activation
• relationship management

SMALLER MEETINGS & WEBINARS

• Lead planning and execution of 1-2 events by partnering with staff lead to realize the event’s vision and offering suggestions to create outstanding attendee experiences
• Coordinate logistics for virtual events (webinars), including:
  • calendar management
  • pre-webinar tasks
  • day-of webinar tasks
  • Professional Development Hours (PDHs) administration

EVENT OPERATIONS FOR ANNUAL & MIDYEAR MEETINGS

Support planning and execution, including:

• speaker/session logistics
• event-related shipping
• group housing
• signage
• staff logistics
• event-related supplies

Knowledge/Skills/Abilities

• 7+ years of experience in association/non-profit meetings
• Cvent (Event Registration, Attendee Hub, Speaker Resource Center and OnArrival) experience
• Zoom Meetings and Webinar platform experience
• AMS experience, Protech Dynamics 365 preferred
• Strong customer service skills + interpersonal skills
• Strong oral/written communication skills
• Keen attention to detail
• Strong organizational and interpersonal skills
• Ability to prioritize and handle a variety of projects simultaneously
• Ability to learn new technologies and processes quickly
• Ability/willingness to travel

NAPA offers a hybrid work environment.  Employees based in the Greenbelt office are expected to work from the office three days a week.  To facilitate collaboration, one of the in-office days must be Tuesday. 

Applicants who do not meet these precise requirements with respect to education, training and experience, may apply and NAPA will consider alternative qualifications.

About National Asphalt Pavement Association

The National Asphalt Pavement Association is the only trade association that exclusively represents the interests of the asphalt pavement material producer and paving contractor on the national level with Congress, government agencies, and other national trade and business organizations. NAPA supports an active research program designed to answer questions about environmental issues and to improve the quality of asphalt pavements and paving techniques used in the construction of roads, streets, highways, parking lots, airports, and environmental and recreational facilities. The Association provides technical, educational, and marketing materials and information to its members, and supplies technical information to users and specifiers of paving materials.

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