The Association for the Advancement of Medical Instrumentation (AAMI) is at an exciting point in its 60-year history and seeks a Chief Administrative Officer (CAO) for the next chapter.  AAMI’s mission is to ensure the safe and effective use of healthcare technology, and our primary means of accomplishing that mission is the development, adoption, and application of voluntary consensus Standards and other consensus-based guidance; and providing related education, training, certifications, events, and products. 

Qualified Applicants send resume to:  Employment@aami.org

The CAO is a key member of AAMI’s senior Leadership Team (LT) and serves as an enterprise integrator across critical enabling functions that support mission delivery.  As a core C-level executive, the CAO provides strategic leadership and operational oversight of Association-wide Finance & Accounting, Information Technology, Human Resources, and Operations, ensuring these functions are best aligned, coordinated, and executed in support of AAMI’s mission, values, and strategy.  The CAO directly supports the AAMI Board of Directors (currently as Secretary to the Board) and the AAMI Foundation Board.

This in-person executive leadership role is located in Arlington, VA, and requires regular weekly (and sometimes daily) on-site presence to foster collaboration, mentor staff, and support effective enterprise integration.  Reporting to the President/CEO and partnering closely with the Chief Growth Officer (CGO), the CAO collaborates with fellow LT members, the AAMI Board of Directors, the AAMI Foundation, and external stakeholders to advance performance excellence (effectiveness and efficiency), to enhance Association and Staff activities (continuous improvement), and to help AAMI grow (in scope and scale).

Enterprise Leadership, Integration, & Planning

• Serve as a senior enterprise integrator; align, optimize, and scale administrative and enabling functions to help advance AAMI’s mission, execute AAMI’s strategy, and achieve AAMI’s objectives
• Drive collaboration and consistency across all functional Departments including Finance & Accounting, Information Technology, Human Resources, and Operations
• Partner with the CEO, CGO, and the LT to translate AAMI priorities into actionable plans (3-year business plan, 1-year Annual Operating Plan) with goals, initiatives, and operating cadences
• Foster a collaborative culture and develop/mentor a high-performing team-of-teams, transparency, continuous improvement, and service to the mission through visible, engaged, in-person leadership
• Deliver incisive analysis and strategic recommendations that critically inform optimal resource allocation, strategic program expansion, and sustainable organizational growth
• Lead and/or champion organizational transformation initiatives, including enterprise-wide process improvements, technology adoption, and performance optimization across all functions
• Help develop, monitor, and manage key performance indicators (KPI) and metrics to assess AAMI effectiveness and efficiency, and progress to goals (strategic, 3-year, 1-year, quarterly, monthly)
• Act as a trusted advisor to AAMI senior leadership, the AAMI Board, and the Foundation Board—offering expert guidance on strategic financial, IT, HR, Operations, and other matters—to inform and shape long-term strategic planning, medium term business planning, and yearly AOP and resourcing

 Finance & Accounting (F&A)

• Partner with and supervise the F&A Department Head to ensure systems align with organizational mission values, accountability, and generally accepted accounting principles and industry standards
• Provide strategic counsel on financial implications and risks related to key decisions and issues for AAMI and the AAMI Foundation
• Oversee budget and financial planning functions, evaluate and improve financial systems and processes to ensure timely integration of financial information into strategic decision-making
• Ensure timely and useful financial performance reporting, including income statements, balance sheets, and cash flow projections
• Oversee management of: the month-end, quarter-end, mid-year, and year-end reporting processes; the external audit; the joint HR/F&A payroll function; and the contracting/procurement processes
• Ensure F&A internal controls, compliance, and risk management strategies, operational policies, manuals, and standing operating procedures (SOPs) align with applicable laws, regulations, and relevant best practices

 Information Technology (IT)

• Partner with and supervise the IT Department Head to provide executive oversight of organization-wide IT strategy, applications/tools, infrastructure, cybersecurity, and data governance
• Oversee and support the delivery of secure, scalable, and mission-aligned technology solutions
• Ensure technology initiatives and investments advance: operational effectiveness/efficiency, service delivery, member engagement, product delivery, and customer satisfaction
• Ensure IT governance, compliance, and risk management strategies, operational policies, and standing operating procedures (SOPs) align with applicable laws, regulations, and relevant best practices

 Human Resources (HR)

• Partner with and supervise the HR Department Head to ensure services align with organizational values, accountability, positive employee experience, and relevant market benchmarks
• Oversee HR strategy and execution, ensuring systems and programs support workforce planning, lifecycle talent management, employee relations, and performance management
• Oversee the management of the compensation, benefits, and professional development programs
• Ensure HR internal controls, compliance, and risk management strategies, operational policies, manuals, and standing operating procedures (SOPs) align with applicable laws, regulations, and relevant best practices

 Operations (Ops)

• Partner with and supervise the Ops Department Head to provide executive oversight of operations, risk management/business insurance, workplace safety & security, & business insurance policies
• Provide executive oversight of the management of the ~30,000 sq. ft. AAMI Center for Excellence (ACE) conference/training facility and employee office space, including parking and other amenities
• Ensure operational efficiency, adaptive space planning, and customer satisfaction in collaboration with AAMI Departments/meeting hosts, contractors/vendors, and landlord/property management team
• Oversee the management of vendor contracts, budgeting, and financial planning related to real estate leasing and facilities management
• Oversee the management of AAMI’s Records Retention program, ensuring the integrity of records from creation to disposal—meeting business needs and legal/regulatory requirements—via development of retention schedules, oversight of secure storage and destruction of records, and furnishing policy, procedures, and trainings needed to help AAMI Departments manage their records
• Proactively identify, assess, and strategically mitigate organizational risks, including financial, operational, and strategic exposures; this includes ensuring robust insurance coverage and emergency/crisis preparedness protocols
• Ensure Ops internal controls, compliance, and risk management strategies, operational policies, manuals, and standing operating procedures (SOPs) align with applicable laws, regulations, and relevant best practices

 Board Support, Governance, & Stakeholder Engagement

• Support Board and Governance committee engagement as appropriate, including assisting in the preparation of materials such as draft agendas, Board Books, draft Board policies, and bylaws updates
• Oversee the proper recording of proceedings of meetings of the Association, and ensure that accurate records of such meetings are kept for all Members; serve as the custodian of Board records, keeping articles of incorporation, bylaws, resolutions, Board policies, and meeting minutes
• Facilitate the orientation of new Directors, and make available resources for the Board of Directors to use in discharging their fiduciary duties, including the AAMI Board Handbook
• Prepare and distribute notices of Board, annual, and special meetings according to bylaws or legal deadlines; help support Board logistics, including tracking member terms, helping the Membership Department with elections and proxy matters
• Serve as Secretary to the AAMI Board and Secretary Pro Tem to the Foundation Board
• Serve as a trusted advisor to the CEO on Board support, governance, and stakeholder matters
• Act as a trusted and authoritative spokesperson on all financial, operational, and human resources, and administrative matters, thereby significantly enhancing organizational credibility and reputation

EDUCATION

• Required Education: Bachelor’s degree in business, finance, accounting, or similar relevant field
• Preferred Education: Advanced degree (e.g., MBA or relevant Master’s degree, JD, etc.), and/or relevant certification (s) highly desired (e.g., CPA, CFA, CAE, relevant post-Graduate certificates, etc.)

 JOB EXPERIENCE

Required Experience

• 20 or more years of progressively increasing leadership responsibility, with 10 or more years of senior leadership in a national non-profit, military, and/or government organizations leading large teams
• Experience overseeing Finance & Accounting, IT, HR, and/or Operations functions in a complex organizational environment
• Proven leadership history of developing high-performing, cross-functional teams and fostering a culture of innovation, accountability, and continuous improvement
• History of partnering effectively across matrixed environments and with Boards
• Proven experience directly supporting Boards of Directors and related Governance Committees
• Executive experience as CXO/C-level or equivalent executive leader
• Deep understanding of non-profit governance, compliance, and best practices

Preferred Experience

• Demonstrated success in integrating staff, systems, budgets, and functions across complex enterprises; experience building or scaling a business including responsibility for P&L
• Experience overseeing or collaborating with membership, marketing, or revenue-generating teams, with a strong understanding of member value propositions and retention strategies
• Knowledge of membership-based revenue models, including tiered structures, pricing strategies, and ROI evaluation of member programs
• Experience aligning technology strategy with organizational goals to support scalable, integrated solutions for finance, operations, and member engagement
• Demonstrated experience as a Board/Association/Corporate Secretary
• Hands-on and supervisory experience with M&A, including integration of people and assets
• Senior management experience in national/international association, with member-based organizational experience highly desired

 JOB EXPERTISE

Required Expertise

• Strong strategic, analytical, and organizational skills, with the ability to translate vision into execution; high ethical standards and strong negotiating skills with ability to take prudent risks
• Exceptional interpersonal, communication, and collaboration skills combined with sound judgment, tact, discretion, and confidentiality
• Skilled in working with or within large, distributed organizations with national scope/scale
• Expertise in forecasting, budgeting, audits, risk management, and financial reporting
• Familiar with Salesforce, AMS, CRM, Sage Intaact, Bill.com, Asana or MS Project, and other data management systems as well as network tools and office technology

Preferred Expertise

• Demonstrated understanding of, or strong affinity for, the medical community (broadly defined) and/or the national/international Standards development community (an SDO, ANSI, ISO, etc.)
• Skilled working with or within large, distributed organizations with international scope/scale
• Demonstrated ability to interpret and leverage data analytics and business intelligence tools to inform financial planning, membership forecasting, and operational decisions
• Strong analytical skills, intellectual curiosity, and a growth mindset
• Proficient user of Salesforce, AMS, CRM, Sage Intaact, Bill.com, Asana or MS Project, and other data management systems as well as network tools and office technology

AAMI is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to their actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

About AAMI

The Association for the Advancement of Medical Instrumentation® (AAMI) is a nonprofit organization founded in 1967. It is a diverse community of more than 9,000 professionals united by one important mission—the development, management, and use of safe and effective health technology. AAMI is the primary source of consensus standards, both national and international, for the medical device industry, as well as practical information, support, and guidance for healthcare technology and sterilization professionals.

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