Vertical Aviation International (VAI) is seeking a Membership Manager to lead membership growth, retention, and engagement while ensuring an outstanding member experience. This role oversees membership operations, drives process improvements, and is accountable for achieving membership and revenue goals. The Manager will be a key partner in advancing VAI’s membership strategy and optimizing the member lifecycle. Key Responsibilities Membership Operations & Strategy Execute membership strategies and recommend continuous improvements. Lead processes for acquisition, onboarding, renewal, reinstatement, and retention. Identify and convert new member opportunities aligned with growth goals. Oversee day-to-day membership operations for a