Skills/Experience

•  Significant experience managing digital and email marketing and marketing automation programs in a complex, fast-paced environment.
• Demonstrated experience with enterprise email and marketing automation platforms and/or marketing automation software such as Salesforce Marketing Cloud, Hubspot, Marketo, Pardot, Campaign Monitor or similar systems. 
• Experience developing audience segmentation strategies, lifecycle campaigns, lead nurturing journeys, and personalized digital experiences.
• Outstanding copywriting and copyediting skills
• Photoshop, InDesign, Adobe Acrobat Pro, Canva or similar creative tools experience highly desirable
• Working knowledge of HTML/CSS for email development and troubleshooting. 
• Microsoft Office products (Outlook, Word, Excel, PowerPoint, etc.)
• Video-conference applications such as Zoom and/or Microsoft Teams
• Project-management tools such as ClickUp, Asana, or similar

Core Competencies

• Strategic Thinking: Aligns digital engagement strategies with organizational priorities and audience needs.
• Technical Proficiency: Demonstrates strong capability with marketing automation platforms, integrations, analytics tools, and digital technologies.
• Project Management: Successfully manages timelines, workflows, competing priorities, and stakeholder expectations.
• Initiative: Proactively anticipates needs, identifies risks and opportunities, and takes ownership of improving email strategy, processes, and execution with timely, accurate follow-through.
• Visual/Creativity: Understands and applies current email marketing trends, visual strategy, brand standards, and design best practices to create compelling, accessible, and engagement-focused emails.
• Collaboration Skills: Develops and manages relationships to carry out work assignments and achieve department goals. Works cooperatively with others toward common goals/objectives and utilizes tactfulness, diplomacy, and ethical behavior.
• Teamwork and Cultural Competence: Promotes cooperation and commitment within the team; seeks input from others, helps others achieve goals and deliverables, and shows consideration for and respect for individual differences. Actively listens, demonstrating an elevated level of empathy, and using effective engagement skills to help create a welcoming environment and establish the appreciation of similarities and differences among cultures.
• Problem-Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in team problem-solving situations.
• Adaptability: Adjusts to circumstances and environments and to people’s diverse work styles. 
• Technical Capacity: Adapts to new technology when needed.

Requirements

• Minimum of 5+ years of work experience in mass email communications and/or marketing automation tools.
• Bachelor’s degree and/or certification in a related field.
• Strong written, oral, and interpersonal communication skills.
• Excellent organizational and time-management skills.
• Ability to handle multiple tasks/activities simultaneously while maintaining quality.
• Ability to work efficiently, independently, and as part of a team; to communicate regularly; and meet deadlines in a fast-paced environment.
• Strong proficiency in Microsoft Office Suite; able to adapt and learn new software and web-based systems. 

The National Association of Independent Schools (NAIS) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, personal appearance, marital status, family responsibilities, political affiliation, matriculation, or status as a covered veteran in accordance with applicable federal, state and local laws. Disclaimer: This document describes the position currently available. It is not an employment contract. NAIS reserves the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.