Director of Chapter Engagement

Reports to: VP, Member Engagement

Location: Remote (West Coast or Midwest Candidates preferred)

Salary Range: $85,000–$95,000 annually, commensurate with experience, plus annual bonus opportunity

Travel: Approximately 50% travel throughout the year within the U.S.

Join CFMA and Help Shape Chapter Success Nationwide

CFMA is seeking a dynamic, strategic, and relationship-driven Director of Chapter Engagement to lead engagement efforts across more than 90 chapters throughout the United States. This high-visibility role is ideal for a thoughtful, professional, and responsive leader who thrives in a fast-paced environment and is passionate about helping chapters grow, perform, and deliver strong member value.

The Director of Chapter Engagement will play a critical role in advancing chapter and member growth and retention by using chapter health metrics, team leadership, strategic planning, and strong communication to drive results. This person must be able to shift quickly, respond effectively to varying personalities and leadership styles, and bring both high-level thinking and hands-on execution to the work.

The ideal candidate is a strong people leader, an effective public speaker, a skilled relationship manager, and a coachable professional who is open to feedback and committed to continuous growth.

Key Responsibilities

• Lead engagement strategy for more than 90 CFMA chapters across the United States.
• Use chapter health metrics collected by the team to assess performance, identify trends, and develop action plans that improve outcomes.
• Drive chapter and member growth and retention through strategic engagement initiatives and targeted support.
• Supervise, coach, and develop a team of at least two staff members, ensuring alignment, accountability, and strong performance.
• Lead the management and continued development of CFMA’s leadership program for various levels of chapter leadership.
• Serve as a trusted partner to chapter leaders by providing guidance, support, and responsive communication.
• Work closely with the Chapter Resource Committee, a volunteer committee composed of CFMA members, to support chapter success through effective collaboration, communication, and shared vision.
• Represent CFMA in a high-visibility capacity through presentations, meetings, trainings, and events.
• Communicate effectively with executive leadership while also providing tactical direction and support to the team.
• Make thoughtful recommendations and implement changes quickly in response to evolving chapter needs and organizational priorities.
• Foster strong working relationships with a wide range of stakeholders, including staff, members, volunteer leaders, and senior leadership.
• Keep a clear focus on measurable outcomes, with team success defined by improvements in overall chapter health.

Why CFMA

This is an exciting opportunity to make a meaningful impact on the strength and success of chapters across the country. The Director of Chapter Engagement will help shape the member experience, strengthen volunteer leadership, and drive measurable results that support CFMA’s long-term growth.

If you are a strategic leader who values relationships, thrives on helping others succeed, and is motivated by measurable impact, we encourage you to apply.

What’s in It for You:

• Competitive salary commensurate with experience
• Eligible for annual performance-based bonus
• Mission-driven work supporting a nationwide professional community
• Collaborative, supportive team culture
• Robust benefits package, including:
• Medical, Dental, & Vision Insurance
• 401(k) with 5% employer match
• Life & AD&D (2x salary up to $250,000)
• Short-term & Long-term Disability
• PTO up to 20 days annually + paid holidays

Qualifications

• Minimum of 8 years of experience in association chapter management and leadership.
• Proven experience in team management, including direct supervision, coaching, and staff development.
• Demonstrated success in strategic planning, relationship management, and stakeholder engagement.
• Strong public speaking and presentation skills.
• Ability to communicate at a high level with leadership while remaining practical and tactical with staff.
• Excellent interpersonal skills with the ability to adapt to different personalities and situations.
• A coachable mindset and openness to feedback, learning, and continuous improvement.
• Strong judgment, professionalism, responsiveness, and the ability to navigate change effectively.
• Ability to create alignment, communicate a clear vision, and work collaboratively across teams and volunteer groups.

Preferred Experience

• Experience with Monday.com, ACGI, and Glue Up.
• High proficiency in Excel and comfort working with data, reporting, and engagement metrics.
• Experience supporting volunteer committees or leadership groups within an association or membership organization.

Technical Skill

Candidates must be proficient in Microsoft Office products, especially:

• Outlook
• Excel
• Word
• OneNote
• PowerPoint

About Construction Financial Management Association

The Construction Financial Management Association (CFMA) is the source and resource for construction financial excellence and the only nonprofit organization dedicated to serving the educational needs of today's construction financial professionals. Established in 1981, CFMA's General Members include general contractors, specialty trades, developers, construction managers, architects, engineers, principals, and material and equipment suppliers. Associate Members include professionals in the accounting, insurance, surety, technology, legal, and banking industries, or any other specialty in the construction industry. CFMA currently has more than 10,000 members in 99 chapters throughout the U.S. and Canada that offer education and networking opportunities. Our Vision To be essential to the success and growth of construction financial professionals. Our Mission Statement CFMA builds impactful construction financial professionals and creates communities for networking and collaboration for our members that advance the construction ecosystem. Our Values - Integrity: Fostering a culture of ethical behavior in both business dealings and personal relationships. ... - Inclusive Community: CFMA will build an open, welcoming, inclusive association of members, chapters, and other stakeholders who share CFMA’s common values. - Courageous Leadership: Taking on challenges that impact the industry; understanding what needs to be done and working with others to achieve it; advancing the profession and the industry. - Lifelong Learning: Helping each member continually grow to reach their full potential. - Continuous Innovation: Invest in new ideas, technology, and resources.

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