Chapter Events Specialist

Location: Rockville, MD (hybrid or fully remote)

Key skills: Event operations, multi-channel marketing, marketing campaign development, copywriting, volunteer management, event logistics, administrative support, customer service, stakeholder collaboration, social media, and problem-solving.

Experience:   2+ years’ experience working professionally, preferably with event operations

Reports to: Manager, Chapter and Volunteer Relations

The Role

The Chapter Events Specialist is the primary liaison for RAPS Chapters and LNGs, ensuring the successful planning and execution of virtual and in-person events. This role collaborates closely with internal teams and volunteer leaders to implement efficient processes, strengthen partnerships, and deliver high-quality event experiences. Strong communication, project management, and relationship-building skills are essential. The role reports to the Manager, Chapter and Volunteer Relations and works collaboratively across RAPS.

What will you do with us:

• Provide operational and logistical support to volunteer chapter and LNG leaders in delivering professional development and networking activities of all formats while ensuring a positive experience for all stakeholders.
• Handle all logistical aspects of chapter/LNG event planning, facilitation, and reporting.
• Includes hosting, moderating, and initiating webcasts and chats via Zoom, as well as training presenters to understand the technology.
• Also includes oversight of day-to-day in-person event administration such as order placement, vendor monitoring, catering/logistical needs, attendee participation, registration counts, sponsorship process, and collateral fulfillment.
• All post-event activities, managing surveys, financial trackers, and ensuring sponsor payments are received.
• Collaborate with colleagues across the RAPS membership, education, marketing, and IT teams to meet the needs of chapter/LNG leaders and RAPS members to ensure RAPS events are of the highest quality.
• Plan and organize events in accordance with financial and scheduling restraints while upholding RAPS’ mission and vision.
• Conduct marketing, social media, and communications efforts for all chapters and LNG events.
• Meet with chapter/LNG leaders and coordinate with them regularly to ensure the success of their events.
• Oversee event happenings and act quickly to resolve problems.
• Plan for potential scenarios that could impact the integrity/success of events.
• Manage the complex needs of a wide variety of stakeholders and events.
• Maintain flexible hours to accommodate events in various time zones.
• Perform any other duties or tasks as assigned or required.

What you will bring to succeed:

• Bachelor’s degree or a combination of education and experience that demonstrates the necessary skills required for the position.
• 2+ years of professional experience, preferably in event operations, marketing, or association environments.
• Experience developing and executing marketing campaigns across multiple channels (email, social, web).
• Strong copywriting and content development skills, with the ability to tailor messaging to different audiences.
• Demonstrated experience in volunteer coordination or stakeholder management.
• Proven ability to manage event logistics and administrative processes with high attention to detail.
• Strong customer service orientation, with the ability to build relationships and resolve issues effectively.
• Excellent organizational, project management, and multitasking skills in a fast-paced environment.
• Proficiency with Microsoft Office and Zoom required; familiarity with Higher Logic preferred.
• Association/nonprofit and/or regulatory/health-science experience preferred.

What RAPS offers:

• Flexible hybrid work environment
• Highly competitive, market-based salaries
• Annual merit-based salary adjustments
• Incentive pay/bonuses
• Reimbursement for job-related education + training
• Generous PTO accruement
• 10 annual paid holidays with extended holiday break
• Medical, dental, vision, & life insurance
• Short/long-term disability
• 403(b) Retirement Plan with employer match

About RAPS

The Regulatory Affairs Professionals Society (RAPS) is the largest global organization of professionals involved with regulatory and quality healthcare products, including medical devices, pharmaceuticals and biologics, diagnostics, and digital health. Founded in 1976 as a neutral, nonprofit organization, RAPS supports and elevates the regulatory profession with education and training, professional standards, publications, research, networking, career development, and other valuable resources. RAPS is home to the Regulatory Affairs Certification (RAC), the only post-academic professional credential to recognize regulatory excellence. The society is headquartered in suburban Washington, DC, with chapters and affiliates worldwide.

As an employer, RAPS encourages dedication to quality and member service. We support innovation and creativity, respect, and high ethical standards. We value learning and professional development and strive to maintain a safe and enjoyable work atmosphere that promotes collegiality.

RAPS provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Bachelor’s degree or a combination of education and experience which demonstrates the necessary skills and experience required for the position
• 2+ years’ experience working professionally, preferably with event operations
• Excellent internal/external communication (written and oral) skills
• Proven skills in project and event management, organization, and multi-tasking.
• Strong decision-making and analytical competency
• Strong, proactive, solutions-based approach to problem-solving
• Collaborative, multi-tasker with an attention to detail who thrives working in a fast-paced, dynamic environment
• Proficiency with Microsoft Office and Zoom required; familiarity with Higher Logic preferred
• Association/nonprofit and/or regulatory/health-science experience preferred

About Regulatory Affairs Professionals Society

The Regulatory Affairs Professionals Society (RAPS) is the largest global organization of professionals involved with regulatory and quality for healthcare products, including medical devices, pharmaceuticals and biologics, diagnostics, and digital health. Founded in 1976 as a neutral, nonprofit organization, RAPS supports and elevates the regulatory profession with education and training, professional standards, publications, research, networking, career development, and other valuable resources. RAPS is home to the Regulatory Affairs Certification (RAC), the only post-academic professional credential to recognize regulatory excellence. The society is headquartered in suburban Washington, D.C., with chapters and affiliates worldwide. www.raps.org.RAPS strives to create an environment that encourages dedication to quality and member service; support of innovation and creativity; respect and high ethical standards. RAPS values learning and professional development of staff. RAPS will try to maintain a safe and enjoyable work atmosphere that promotes collegiality among all staff and encourages staff to offer suggestions, seek new opportunities within the organization; and effectively... balance personal and professional obligations. RAPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. RAPS complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

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