AMWA provides medical communicators with a welcoming, collaborative environment in which they can leverage meaningful connections, gain knowledge, share ideas, and solve problems. The Conference & Education Program Coordinator supports the annual conference, workshops, certificate programs, webinars, and related education initiatives through registration management, customer service, data integrity, and operational reporting to ensure smooth, accurate and customer-focused execution, and participates in the operational, transactional, and logistical components of education delivery. The Coordinator is responsible for working collaboratively with staff, subject matter experts (SME), members, and vendors towards meeting program goals and the implementation of educational programs. This position requires working effectively and efficiently across AMWA technology systems, including AMS, CMS, LMS, Excel, and Survey Monkey, to support the creation, management, tracking, and evaluation of educational programs and conferences.

Areas of responsibility include 

• Event Support: Coordinate operations for in-person and virtual conferences, certificates, and workshop programs, including registration, conference app and website, and logistical support. 
• Content Development: Support development and implementation of AMWA education programs. 
• Administration: Provide administrative support to education team. 
• Customer Service: Provide high-quality customer service to registrants, learners and members. 

As a small staff organization, AMWA supports a collaborative working environment and recognizes the importance of each position’s value in meeting organizational goals.  A detailed job description will be provided to selected candidates for review.

Please submit a cover letter explaining interest for this position, along with a resume, upon application.

Requirements/Qualifications

• At least three years of related work experience with conferences and online education programs, preferably in an association or nonprofit organization environment
• Proficient in Word, Excel, PowerPoint, Outlook, and other Microsoft Office programs
• Competency working with AMS, registration software programs, website content management, and LMS for online course management
• Experience with Pheedloop preferred
• Proficiency with databases, data entry, and pulling reports
• Strong customer service orientation and professional communication skills
• Professional demeanor and ability to work in a team setting
• Excellent verbal and written communication skills
• Demonstrated ability to prioritize and manage a workflow that involves interruptions and multiple
• Ability to travel to the annual conference; Flexibility to work extended hours as needed
• Ability to work independently
• College degree or relevant coursework preferred; work experience may be considered in lieu of degree

Reporting Structure: The Coordinator reports to the Director of Educational Programs and works collaboratively with other staff to ensure departmental goals are met. 

Job Status: The Coordinator is a full-time position and is classified non-exempt. 

Location: The AMWA office is a hybrid workplace with a “remote-first” philosophy. Our office is in Gaithersburg, VA, however this position can be fully remote. 

About American Medical Writers Association

The American Medical Writers Association (AMWA) offers its members a unique, welcoming, and collaborative environment in which medical communicators can connect directly with peers and experts, fill gaps in knowledge, and acquire practical resources to help them work efficiently and effectively. Founded in 1940, AMWA is the leading professional organization for writers, editors, and other communicators of medical information. AMWA's programs and services are designed to fulfill its mission to promote excellence in medical communication and to provide educational resources in support of that goal.

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