The Senior Salesforce Business Systems Analyst & Administrator supports and evolves APA’s Salesforce ecosystem by combining hands-on administration with business analysis, workflow automation, and cross-functional partnership. This role works closely with stakeholders to understand business objectives, evaluate processes, and deliver scalable solutions aligned with enterprise priorities, governance standards, and APA’s data strategy, including the use of Salesforce Data 360 to unify and activate organizational data. In addition to day-to-day administration and user support, this position improves business processes, optimizes system usage, and enhances data quality. Responsibilities include requirements gathering, process analysis, solution design, documentation, and change manag