Job Summary: The Manager of Chapter Services & Programs will assist in the day-to-day management of the Member Services & Programs Department. You will serve as the liaison with chapter members in regard to billing, communication, programs and premiere member events. Essential Responsibilities: Assist with department’s premiere events - Provide logistic and communication support for varying aspects of the American Advertising Awards, Ovation Awards, Collegiate and Education Awards, National Student Advertising Competition, Student Advertising Conference, AdCamp and ADMERICA. Maintain complete working knowledge of Chapter Awards and Recognition programs rules and categories; maintain records for points-based sys