The Population Association of America (PAA) is seeking a Communications & Membership Manager (CMM) to provide leadership and implementation of a robust communications and membership plans to further our strategic goals. We seek a candidate who will plan, execute and monitor PAA’s communications and membership efforts. The focus of the position is on promoting a) PAA’s value to the membership and population research community, and b) the value of our members’ research to a broad audience.
The Communications & Membership Manager will report to the Executive Director and collaborate with all PAA staff and contractors. The incumbent will serve as the primary staff liaison to the Government and Public Affairs Committee and Development Committee and work with the Executive Director to work with the Publications and Membership Committees. Also, the incumbent will over see the work of a graduate student responsible for translating member research into accessible language.
Communications (75%) The CMM is responsible for promoting PAA to members and other stakeholders through clear and consistent communications and marketing to support program areas including membership, fundraising, publications, events, and advocacy. The incumbent will serve as the resident communications expert providing guidance to PAA staff, committees and contractors on how effectively communicate to their desired audience using a variety of channels including web, email, and social media. The incumbent is primary manager of PAA’s communications channels.
Fundraising: Support the efforts to raise funds via Honor-a-Colleague campaigns, Giving Tuesday, and year-end efforts. Serve as the primary staff liaison to the Development Committee.
Publications: Coordinate and support the work the contracted media relations firm to promote research published in our flagship journal, Demography and research presented at the PAA Annual Meeting. Coordinate the production of PAA Affairs, the quarterly membership newsletter and the quarterly Applied Demography Newsletter. Serve as a liaison to the Publications Committee with the Executive Director.
Events: Collaborate with all staff and relevant committees to develop and implement a communications plan to foster attendee engagement and share meeting information before, during, and after the Annual Meeting. Work with Finance & Meetings Manager to promote sponsorship and exhibitor opportunities. Work with Program & Education Manager to promote education program activities both within and outside the Annual Meeting.
Advocacy: Work with PAA’s Government and Public Affairs Committee (GPAC) and its contractors to promote their activities to the membership, population research community, and policymakers. Serve as the primary liaison to the Government and Public Affairs Committee.
Membership (20%) The incumbent is responsible for developing and executing plans for membership recruitment, retention, and engagement including invoicing, database maintenance, and membership reporting. They will develop and implement goals, strategies, and campaigns for new member recruitment and to improve member retention; develop and implement activities and programs to assess member needs and participate in efforts to address those needs; develop and implement activities to build PAA’s online community, PAA Engage. Will serve as a liaison to the Membership Committee with the Executive Director.
Other (5%) Other duties as assigned.
Please email the following materials to email@example.com with "Communications and Membership Manager Application" in the subject line:
Writing sample from a past position.
Brief writing sample addressing how you demonstrated one desired competencies in a past position. (one page or less.)
No phone calls, please.
About the Population Association of America
PAA is a 501(c)(3) professional society. We have about 3,000 members who are engaged in the study of population research. Members include academics, government and private-sector employees. Activities include the publication of the top journal in the field (Demography); an annual meeting with attendance of over 2500, over 240 concurrent sessions, poster presentations, and several complimentary activities. PAA also has a robust advocacy program to educate federal policymakers about our fields and to advocate for research funding. This is all accomplished with a strong team of three full-time employees and several contractors. PAA will be embarking on several new activities in support of our first strategic plan. These activities include a strong emphasis on improving our communications efforts.
Working at PAA: Benefits include employer paid healthcare for the employee, annual 5% contribution to 403(b) plan, long-term disability insurance and life insurance up to 2x the annual salary. We currently work a compressed work week of 4, 10-hour days (Mon - Thursday), allow for flexible working hours, and telecommuting 2 days a week. All staff is in the office on Wednesdays.
Important Note: PAA is currently located in Silver Spring, Maryland but will likely move to either Greenbelt, MD or Old Town Alexandria, VA in Spring 2019.
Education Bachelor’s or master’s degree in marketing, communications, journalism, public relations, English, or related fields (or equivalent experience) is required. Background in population studies or a social science field is a plus.
Skills & Experience A minimum of 5 years of relevant experience relevant experience in communications, marketing, or membership engagement with demonstrated success. Professional experience includes communications or marketing role in membership, programs, advocacy, or meetings departments. Experience in an association setting is a plus.
Exceptional oral, written, and presentation skills.
Miscellaneous Ability to travel for the annual meeting (6 – 7 days in April, typically) and be available for travel to other activities as needed 3 – 4 times a year.
Solution-seeking, self-directed, and collaborative.
Strong project management and organizational skills.
Demonstrated commitment to effective innovation.
Ability to foster and build relationships within all levels of the organization.
Ability to work well meet deadlines, work under pressure while making sound decisions and to accommodate shifting priorities.
Work experience with a social science organization or university setting.
Demonstrated success in executing communications, marketing, or membership campaigns.
Served as a lead or integral team member to one or more of the following:
Organization brand redevelopment.
Website overhaul project.
Large scale content development project.
Implementation of an online member community.
Worked closely with an organization’s advocacy staff to amplify their work with the membership and policymakers.
Knowledge and experience with the following or similar platforms:
Abila netForum Pro
Microsoft Office Suite
Adobe Photoshop or similar program.
HTML and CSS
Telecommuting is allowed.
Additional Salary Information: Salary is commensurate with experience and generally benchmarked to similar roles in similarly sized organizations.
About Population Association of America
The Population Association of America (PAA) is an organization of professionals from multiple disciplines engaged in the scientific study of population. Our common purpose is to advance knowledge and understanding of the causes and consequences of population composition, processes, and change.