Disability Management Employer Coalition (DMEC)

Director of Membership, Business Development, and Events

 
Location: Remote role requiring a dedicated home office.

Travel: 4-6 trips/year for conferences and key events

FLSA: Exempt

Reports to: Vice President, Operations

Position Summary

DMEC seeks a seasoned Director to lead membership growth, engagement, and retention, expand revenue through business development and membership growth, and drive member value through high-impact events. This leader will own the membership lifecycle, build and execute a multi-year growth strategy, serve on the senior leadership team and partner across the organization and with external stakeholders to strengthen DMEC’s market position. The ideal candidate is a strategic operator who can implement change, improve systems, and deliver results in a dynamic, member-driven association environment.

Core Responsibilities

Membership Strategy, Growth, and Retention

• Own DMEC’s membership strategy and operating plan, aligned to organizational goals and annual priorities.
• Lead the end-to-end membership lifecycle: prospecting, recruitment, onboarding, engagement, renewal, and retention.
• Identifyand pursue new membership segments and markets; build a pipeline that supports sustained growth.
• Use data, member feedback, and market insights to continuously improve member value andmemberexperience.
• Develop scalable structures, implement effective processes, andmaintainaccountability to enhance long-term performance.
• Oversight, and coordination withDirector of Marketing & Communications, inthe development of promotional materialsfor business development,events,andmember communications.

Business Development and Revenue Expansion

• Build and execute a multi-year business development roadmap to grow revenue through DMEC offerings and partnerships (e.g., education/training, certification, sponsorships, exhibits, and strategic partnerships).
• Oversight ofrelationships withmembers,sponsors, partners, and key industry stakeholders to expand reach and support growth.

• Support revenue planning bymaintainingforecasts, tracking performance, andidentifyinggrowth opportunities.

DMEC Events

• Lead the membership growth and business development components of DMECsignatureevents, including two conferences and various regional events(e.g., driving attendance, sponsorship/exhibitor participation, renewal and new-member conversion).
• Provide overall leadershipand project management of DMEC eventsto include internal coordination, oversight of externalvendor and events management, and onsite execution to ensureseamless and successful events. 
• Partner with internal teams and external vendors to ensure events deliver strong member value and measurable results.
• Use post-event insights to improve programming, engagement, and commercial outcomes year-over-year.

Leadership, Collaboration, and Vendor Management

• Lead, coach, and develop an internal team(3-4employees)to deliver consistent member and business outcomes.
• Influence cross-functional partnersto alignpriorities, driveexecution, and remove barriers.
• Manage external vendors and stakeholders supporting membership, events, and related initiatives.
• Operate as a visible leader in a member-facing environment,building credibility, momentum, and alignment.
• Foster a collaborative and creative environment, promoting innovation and best practices.?

Metrics, Reporting, and Continuous Improvement

• Creates and manages the annual membership,business development, and events budget, including forecast development, expense scheduling and monitoring, and variance analysis.?
• Define and track key metrics across membership growth, retention, engagement, events performance, and revenue outcomes.
• Provide clear, actionable updates to senior leadership and relevant councils/committees.
• Drive continuous improvement through disciplined planning, measurement, and iteration.

Essential Competencies and Skills (What Success Requires)

Strategic Leadership + Change Execution

• Proven ability to translate strategy into executable plans, drive adoption, and sustain improvements.
• Comfortable leading through change and building alignment in an association environment.

Strong Business Acumen & Forward Thinking

• Knowledgeable in revenueand budget, pipeline, forecasting, and ROI.
• Able toidentifygrowth opportunities and make practical decisions that improve outcomes.

Project and Program Management

• Excellent project management skills:setspriorities,buildsworkplans,managesdependencies, anddeliversondeadlines across multiple initiatives.
• Disciplined operator who creates structure without overcomplicating.

People Leadership, Collaboration & Influence

• Demonstrated experience leading and developing internal teams with clear goals and accountability.
• Strong cross-functional leadership skills; able to influence without authority.

Stakeholder & Vendor Leadership

• Skilled at managing external stakeholders (members, sponsors, partners) and vendor relationships—setting expectations, driving performance, and resolving issues.

Resilience: Adversity, Ambiguity, and Accountability

• Able tooperatecalmly and effectively with incomplete information, shifting priorities, and competing demands.
• Demonstrated ability to handle adversity, navigate conflict, and make sound decisions with professionalism and tact.

Data-Driven & Member-Focused

• Usesdata and feedback to make decisions, improve member experience, and measure impact.
• Customer-serviceorientation with strong relationship-building skills.

Qualifications

• Bachelor’s degreerequired; advanced degree preferred.
• 10+ years of experience in membership leadership, association growth, and/or business development (association/nonprofit experience strongly preferred).
• 4+ years of people management experience, including leadingand developingteams, managing budgets, and delivering outcomes.
• Strongproficiencywith CRM and membership/association management systems (e.g., Salesforce and similar platforms), and analytics/reporting to drive performance.?Prior experience with Salesforce, Nimble AMS, and Marketing Cloud Engagement (Pardot)?strongly?preferred.

Physical Demands:?
The duties outlined above require certain physical capabilities which must be met by an employee to successfully perform the essential functions of this position. Reasonable?accommodations?may be made to enable individuals with disabilities to perform the essential functions.?

Work Environment:

• This is a remoteposition. A quiet home office isrequired.
• Travel one to three times per year forconferencesand events may berequired.

Benefits: ?
This is a summary of the current basic employment benefits. Individual benefit programs may be amended or deleted at management’s sole discretion at any time. An employee handbook will be provided to you for more complete benefit information about DMEC’s benefit plans upon hire.?

Employees are eligible on the date of hire for the following benefits:?

• 40 hoursof paid sick leave per calendar year, unless a greater amount is required under state of local law?
• 4.62 vacation hoursaccruedper pay period (3 weeks per year)?
• 40 hoursof bereavement leave?
• 401K retirement plan with 100% company match up to 4% of salary?
• Flexible spending accounts?
• Eight (8) holidays, plus your birthday (floating holiday); in addition, the DMEC office is closed for two days following each in-person conference (2 conferences per year), and Christmas Eve through New Year’s Day each year (employees will be paid for any workdays that fall during that period)?

Employees become eligible for group health and welfare benefits on the first of the month after completion of 30 days of employment.?

• Fully paid health, dental, vision, group life, and disability insurance (short-term and long-term)?
  ?

Employees are eligible on the first of the month following 60 days of employment for the following benefits:?

• 80 hoursof Paid Family Leave per year?

Equipment??
DMEC will provide the necessary computer equipment (laptop and printer) for the employee’s home office as well as a monthly technology stipend.