https://careerhq.asaecenter.org Latest Association CareerHQ Jobs Tue, 12 May 2026 08:15:38 Z https://careerhq.asaecenter.org/jobs/rss/22259559/member-services-associate https://careerhq.asaecenter.org/jobs/rss/22259559/member-services-associate Alexandria, VA, The Member Services Associate supports TESOL’s member experience by serving as a primary point of contact for members, affiliates, volunteers, and the public. This role helps ensure timely, professional, and culturally responsive communication while supporting membership operations, volunteer coordination, affiliate engagement, and event support. The ideal candidate is highly organized, detail-oriented, and committed to creating a welcoming and positive experience for a diverse global community. This position plays an important operational role in helping TESOL deliver responsive member support and maintain strong community connections across programs and events, including the TESOL Annual Convention. Key Responsibilities Member Services & Engagement Respond to member, affiliate, volunteer, and public inquiries across email, phone, and web channels with professionalism and responsiveness. Provide accurate information regarding membership, programs, events, and services. Support membership onboarding and renewal processes and assist with resolving member issues. Escalate complex or sensitive inquiries as appropriate. Track recurring questions and feedback to support continuous improvement of member services. Membership Data, Systems & Communications Maintain accurate member records within TESOL’s association management system. Perform routine data quality checks and assist with basic reporting activities. Support updates to membership-related web content and communications. Assist with membership announcements and outreach in coordination with the Communications and Marketing team. Affiliate, Volunteer & Community Support Provide administrative and coordination support for TESOL affiliates and interest sections. Coordinate affiliate speaker requests and related communications. Support volunteer recruitment, onboarding, participation tracking, and record maintenance. Maintain organized documentation and communication systems for communities and volunteer groups. Events & Operational Support Work closely with onsite lead for registration and badge pickup at the TESOL Annual Convention. Provide frontline attendee support during events and assist in resolving participant issues. Support event-related administrative and operational tasks as needed. Qualifications TESOL recognizes that strong candidates may bring a variety of experiences. The qualifications below are preferred but not required. Education & Experience Bachelor’s degree or equivalent combination of education and experience. 1–3 years of experience in customer service, nonprofit organizations, associations, membership organizations, or related environments. Experience supporting members, volunteers, or community-based programs preferred. Skills & Knowledge Strong customer service orientation and commitment to responsiveness and professionalism. Excellent written and verbal communication skills. Ability to communicate effectively across diverse cultural, linguistic, and global contexts. Strong organizational skills and attention to detail. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Comfort learning and using database systems and digital tools. Proficiency with Microsoft Office; experience with AMS or CRM platforms preferred.  Commitment to equity, inclusion, and creating a welcoming member experience. Working Environment & Requirements TESOL operates in a primarily remote environment with an office in Alexandria, Virginia, available for employee use as needed. This role requires: Occasional travel, including attendance at the TESOL Annual Convention and select meetings or events Ability to lift materials up to 25 pounds Compensation & Benefits TESOL offers a competitive salary and benefits package, including health coverage, retirement contributions, paid time off, and professional development support. How to Apply Please submit your resume and a cover letter to ed@tesol.org. In your cover letter, please respond to one of the following questions: Describe a time you turned a difficult interaction into a positive experience for a customer, member, volunteer, or colleague. Describe a process or system you improved to help work run more smoothly or efficiently. Describe a situation where attention to detail was especially important. What was the outcome? Please include a specific example and a brief reflection on what you learned from the experience. Use of AI Tools TESOL recognizes that AI tools can be helpful in drafting application materials. Candidates may use these tools as part of their process. However, submitted materials should clearly reflect your own experience, judgment, and voice. We are particularly interested in candidates whose application materials demonstrate professionalism, responsiveness, attention to detail, and an interest in supporting TESOL’s global member community. Applications that are overly generic or not clearly tailored to this role may not be considered. Thu, 07 May 2026 15:00:07 -0400 https://careerhq.asaecenter.org/jobs/rss/22238601/coordinator-executive-office https://careerhq.asaecenter.org/jobs/rss/22238601/coordinator-executive-office 1101 K St. NW, Suite 500, Washington, DC 20005, Summary/Objective:   ASAE seeks a coordinator to join our growing team. Reporting to the Director, Executive Office, this role would be responsible for providing administrative support to the Executive Office. The Executive Coordinator is a proactive, detailed-oriented professional who thrives in a fast-paced environment and excels at managing multiple priorities.  The role requires strong initiative, sound judgement, and the ability to coordinate details and logistics, manage deadlines, anticipate needs, and build effective working relationships across the organization. The ideal candidate is highly organized, adaptable, and service-focused. Essential Functions   Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  . Executive Office Support:   Under the direction of the Director, Executive Office, as the Coordinator, your daily functions will include, but are not limited to, providing administrative, scheduling, meetings and travel support for the Executive Office. Serve as primary point of contact for the CEO, screening and prioritizing incoming requests and correspondence. Provide administrative support for Board of Directors communication from the CEO to the Board of Directors, including preparing, organizing, and distributing materials in a timely and professional manner while reflecting the CEO’s preferred style and tone. Assist with preparing PowerPoint presentations and/or Excel spreadsheets, and other business documents, as needed, including compiling information, organizing content, formatting materials and reviewing accuracy, as needed. Work in partnership with the Director, Executive Office and VP of CEO Programming & Compensation to develop and support the CEO partnership experience.   Travel Support: Coordinate all domestic and international travel arrangements. Coordinate CEO meeting and travel schedule, including calendar management, logistics coordination, and the preparation of presentations and timely briefing materials to ensure the CEO is well informed and prepared for engagements. Coordination of travel reimbursements/expense reports.   Meeting Support: Coordinate logistics for all internal and external meetings to include meeting preparation, etc. Planning and executing calendaring functions for virtual and in-person meetings and Coordinate conference room set-up and meeting support, including room preparation, materials, and basic technology readiness. Partner with IT and facilities to address equipment and connectivity needs and help ensure a seamless meeting experience. In partnership with the Director, Executive Office, provides administrative coordination for board and committee meetings including, preparing and distributing materials, coordinating meeting logistics, and supporting follow-up, if needed. Provide visitor management and hospitality support by coordinating guests' arrivals, preparing meeting spaces, arranging hospitality details, and ensuring visitors, board members, and other stakeholders experience a professional and welcoming environment.   Other: Manage Executive Office’s office supply inventory and replenishment, including monitoring by inventory, ordering and organizing supplies, maintaining supply storage area, and ensuring the office is equipped to support efficient day-to-day operations. Provide administrative support for the procurement process to include invoice coding, payment processing coordination, and recordkeeping. Other duties or special projects as assigned.   Essential Skills   High degree of professionalism and discretion  Superior attention to detail Strong communication skills, written and verbal Superior commitment to customer service Advanced skills in Microsoft Word, Outlook and PowerPoint Moderate skills in Microsoft Excel Versatile and reliable starter with first rate organizational skills Supervisory Responsibility    This position has no supervisory responsibilities.  Work Environment   This job operates in a professional hybrid work environment.  Physical Demands   No physical demands for this position other than those typical for an office environment.  Position Type and Expected Hours of Work   This is a Full-time position.  Flexible work schedule and ability to work from hybrid up to three days a week.  Travel   No travel is expected for this position.    Required Education and Experience    A bachelor's degree preferred or equivalent combination of work experience, training and certifications.   The ideal candidate must have at least three to five years of experience in the coordination and administration of projects, training, events and/or meetings.  Preferred Education and Experience    Association-based work experience a plus. Other Duties   Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.     Benefits Flexible Work Hours Medical, Dental, Vision Prescription Plan Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account Generous 401k Retirement Plan Employee Assistance Program (EAP) AFLAC Legal and Identity Theft Plans Company Paid Professional Development Tuition Reimbursement   Thank you for your interest in joining our team! To ensure we can give every candidate fair and equal consideration, we ask that all applications be submitted through our official online application portal. Unfortunately, we're unable to process applications received via email or other methods, as our system is designed to track and review all submissions through the portal. This helps us keep the process organized and ensures no application gets overlooked. We truly appreciate your understanding and look forward to reviewing your application through our online system.   Wed, 29 Apr 2026 15:17:10 -0400 https://careerhq.asaecenter.org/jobs/rss/22238544/event-coordinator https://careerhq.asaecenter.org/jobs/rss/22238544/event-coordinator Illinois, Position Summary ACES is seeking a highly organized, proactive, and detail-oriented Event Coordinator to support the planning and execution of both in-person and virtual events. This role works closely with the Professional Development Manager and collaborates across teams to deliver exceptional experiences for members, speakers, sponsors, and partners. This position is ideal for someone who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable working independently with minimal oversight. As a small staff organization, we are looking for someone who can hit the ground running and take ownership of their work. Key Responsibilities Event Planning & Execution Coordinate logistics for ACES conferences, workshops, webinars, and virtual programming Support planning and execution of the annual ACES conference, including onsite coordination Manage event timelines, production schedules, and task tracking Coordinate vendor relationships (venues, AV, catering, platforms, etc.) Assist with registration setup, attendee communications, and event materials Speaker & Program Management Assist with speaker selection and outreach in collaboration with internal stakeholders Coordinate speaker logistics including contracts, schedules, travel, and presentation materials Serve as a point of contact for speakers before and during events Sponsorship & Exhibitor Management Administer and manage sponsorship and exhibitor programs for events Conduct outreach to prospective sponsors and exhibitors in collaboration with leadership and marketing Serve as the primary point of contact for sponsors and exhibitors from onboarding through post-event follow-up Ensure fulfillment of all sponsor and exhibitor benefits, including branding, placements, and deliverables Track agreements, invoicing coordination, and deliverables to ensure a high-quality partner experience Support development and refinement of sponsorship packages and exhibitor offerings Virtual Event Support Support production of ACES annual virtual conference, webinars and online programming, including platform management Coordinate technical rehearsals and provide live event support Operations & Administrative Support Maintain event documentation, budgets, and reporting Track event performance metrics and assist with post-event evaluations Assist with content updates related to events on the website and member platforms Cross-Team Collaboration Work closely with marketing on event promotions and communications Partner with membership and education teams to ensure alignment with strategic goals Compensation & Benefits Salary range: $45,000–$50,000 Health benefits Paid time off plus 7 paid holidays Work-from-home model Paid continuing professional development opportunities Perks of Being Part of the ACES Team Work from home Highly flexible schedule Simplified, ongoing performance reviews Encouraged professional development Collaborative, mission-driven team culture Equal Opportunity Employer ACES is an equal opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. Ideal Candidate Profile (Hiring Description) The ideal candidate is a self-starter who is both strategic and hands-on. They are comfortable jumping into projects, solving problems independently, and keeping things moving without needing constant direction. They bring a strong sense of ownership, communicate clearly, and are energized by creating meaningful event experiences—including building strong relationships with sponsors and exhibitors. They are: Highly organized and detail-driven Adaptable and resourceful in a small team environment Comfortable juggling multiple priorities Confident in managing external relationships (speakers, sponsors, exhibitors, vendors) Personable and professional Passionate about delivering high-quality experiences     Qualifications Required 2–4 years of experience in event coordination, preferably within an association or nonprofit environment Strong organizational skills and attention to detail Ability to manage multiple projects and deadlines simultaneously Excellent written and verbal communication skills Comfortable working independently with minimal supervision Experience or comfort with sponsorship/exhibitor coordination or partner management Proficiency with virtual event platforms, Microsoft Office/Google Workspace, and project management tools Preferred Experience working in a professional association environment (aligned with standards from organizations like American Society of Association Executives) Familiarity with AMS and other platforms (e.g., GrowthZone, MemberClicks, Whova, Sessionboard) Experience supporting conferences or multi-day events Travel Requirements Travel is required for ACES events, including the annual conference and occasional in-person meetings Mon, 04 May 2026 14:19:18 -0400 https://careerhq.asaecenter.org/jobs/rss/22218211/coordinator-meeting-operations https://careerhq.asaecenter.org/jobs/rss/22218211/coordinator-meeting-operations Alexandria, Virginia, The American Academy of Otolaryngology-Head and Neck Surgery is seeking a Coordinator, Meeting Operations. The Coordinator, Meeting Operations coordinates logistics for the Academy’s primary annual meetings as well as smaller meetings and events. This position reports to the Chief of Programming & Partnerships. This position is hybrid with Monday/Tuesday/Wednesday onsite in Alexandria, VA and Thursday/Friday remote. Coordinates logistics for the Academy’s primary event, the AAO-HNS Annual Meeting & OTO Experience, plus smaller meetings and events Coordinates pre-event and onsite logistics related to special events and Committee / Board meetings occurring at the Annual Meeting & Expo Works with conference vendors to ensure high quality services and performance prior to and during the event Provides support for specialty societies with meetings in conjunction with the Annual Meeting Performs onsite conference tasks, such as session room and event checks Provides content and updates / edits for marketing materials for onsite Annual Meeting & Expo communications Assembles and coordinates event materials shipments Complete the billing process for all contracted hotels for the AAO-HNS Annual Meeting Conducts inventory of meeting supplies and materials (awards, badge holders, ribbons, badges, etc.) Researches and presents options for / recommends event vendors Reviews for accuracy and processes vendor invoices Provides general administrative assistance within the BU, including monitoring and responding to email inquiries, taking and distributing meeting minutes, assisting with tasks related to Board of Directors meetings, creating Staff Essentials Handbook for onsite staff at Annual Meeting, maintaining project management and SharePoint sites, maintaining digital files for meeting and vendors, participating in and coordinating travel for site visits and face-to-face meetings, and assisting with planning and / or executing staff events as assigned Requirements Associate’s or Bachelor’s degree in related field (relevant experience and/or certifications may be substituted for a degree) 2+ years of relevant experience, preferably working in association exhibits and / or sponsorship corporate support Experience with medical and / or scientific association exhibits and meetings Experience working with Cadmium or other meeting management software Proficiency in MS Office (Word, PowerPoint, Excel, Outlook, etc.) Excellent team player, willing to assist staff members as assigned Able to learn new skills and information and put to immediate use Able to swiftly change priorities and adapt to change High level of productivity with multiple, concurrent projects; dependable and able to meet due dates Strong interpersonal skills, demonstrated ability to establish and maintain positive working relationships with others, both internally and externally, and to maintain professional demeanor when under pressure Excellent verbal and written communication skills Some domestic travel is required. The American Academy of Otolaryngology-Head and Neck Surgery is an Equal Opportunity Employer. Tue, 21 Apr 2026 12:01:34 -0400 https://careerhq.asaecenter.org/jobs/rss/22200237/program-associate-government-public-affairs https://careerhq.asaecenter.org/jobs/rss/22200237/program-associate-government-public-affairs Washington, D.C., Purpose of Position To provide administrative support, oversee departmental functions, and support the Government Affairs and Public Affairs departments’ activities.   Essential Duties Responds to phone and e-mail requests for information from AdvaMed members, staff, and the public Supports department in communications and scheduling with constituents, including the AdvaMed Washington Heads of Office, working groups, and general membership, as well as with prospective AdvaMed member companies  Provides administrative support and assistance to department head and team, including expense report preparation; Maintains departmental staff’s schedules and the department calendar Serves as a liaison with all AdvaMed departments supporting department to ensure internal information flow and collaboration Manages and updates working groups, database, and email lists for department, including keeping Nimble/Salesforce current Coordinates regular department meetings, working group meetings, and additional events, including materials, scheduling conference rooms, and working with IST on meeting logistics Provides administrative support for Board and CEO-level meetings Tracks and invoices department budget; works with the finance, accounting, and legal departments on contract review, PO submissions, and invoices Coordinates with membership team to support recruitment and retention Supports the development of materials for briefings and advocacy Prepares, proofreads, edits, distributes, updates, and maintains department documentation and information, including briefing materials, correspondence and mailings, meeting announcements, agendas, minutes, and comments Oversees and manages internal and external meetings: Determines calendar(s), schedules conference rooms, catering, and technical needs; disseminates meeting agenda, materials, and minutes; prepares invitations, correspondence, and registration; executes last minute policy changes into materials as needed Prepares, tracks, and invoices department budget Completes special projects, as assigned   Knowledge, Skills, and Abilities Supports and/or builds working relationships with internal and external groups Excellent interpersonal skills, professional and tactful conduct, and ability to maintain confidentiality Ability to understand and execute complex verbal and/or written directions Effective verbal communication, written communication, proofreading, and presentation skills Ability to understand, interpret, develop, and communicate company policies and procedures Ability to work independently, to organize and prioritize workload, and manage multiple competing projects Strong attention to detail Experience with meeting/conference planning Advanced proficiency in the use of relevant Microsoft Office Suite software; GoToMeeting, and other virtual meeting platforms Understands the concepts of a customer relationship management system, Nimble/Salesforce experience preferred   Specifications Minimum Education Required:  High school diploma required; bachelor’s degree preferred Minimum Experience Required:  2+ years of relevant experience preferred Travel Required:  Up to 5% Hybrid Work Policy:  Resident Worker - 3 days onsite per week Starting Range:  $58,850 - $65,400 Tue, 14 Apr 2026 13:17:37 -0400