Do you thrive in a collaborative environment where you can lead projects, support mission-driven clients, and make a real impact every day?   If you’re energized by bringing people together, managing key programs from start to finish, and delivering exceptional service – this role is for you.

AMR Management Services is excited to offer a rewarding career opportunity for a full-time remote Program Manager to join our growing team of association professionals.

The Program Manager works collaboratively on assigned team(s) led by the Executive Director to execute programs and projects and ensure consistent and exceptional delivery of services contracted by client(s). The Program Manager will manage and have oversight and decision-making of assigned programs, projects, and committees. The Program Manager has significant interaction with clients and volunteers and plays a key role in coordination and communication across a variety of functions. The ideal candidate will have strong project management skills and be able to take charge of projects from start to finish, while also reflecting AMR’s core values and effectively fulfilling the major responsibilities.

Major Responsibilities:

• Ensures that programs, activities, and services needed to fulfill the service agreement are performed to meet AMR’s obligations.
• Serves as primary staff liaison to assigned committees and assists them in executing their goals and objectives. Committee responsibilities include scheduling/coordinating meetings, drafting agendas in collaboration with committee chair, taking minutes and following up on action items.
• Manages all aspects of podcasts and webinars in coordination with committee chairs.
• Manage Association website - update content, contribute to content creation, answer inquiries, ensure news/events and job board are updated; remove/hide outdated pages, monitor, and report on website analytics.
• Manages all aspects of online member community – assisting users, troubleshooting, updating content, reviewing for accuracy, and other regular updates and maintenance as necessary.
• Develop and foster partnerships with key association contacts, sponsors, and partnerships.
• Manage association communications including print, online and social media platforms, recognizing and sharing content applicable to the association on a consistent schedule, monitor, report on analytics and implement strategies to maximize the association’s influence and reach.
• Provide a high level of customer service and monitor and respond timely to all member inquiries and requests (phone, email, web form)
• Provides conference support (pre, post and on-site) as assigned – manage speakers and sponsor programs, serve as staff liaison to program committee, create content for marketing materials, collect presentations, etc.
• Work independently as an individual contributor requiring little supervision/oversight but also have the ability to work collaboratively internally and with volunteer leaders as a strong team player.

Are you Qualified?

• Bachelor’s degree preferred.
• Five years or more of related experience in a similar business or industry. Prior association or association management experience a plus.
• Excellent time management skills – ability to organize and manage multiple projects/priorities.
• Proven ability to manage multiple, concurrent projects in a fast-paced environment within expected deadlines and budgets.
• Demonstrated superior level of customer service and time management.
• Proficient knowledge of Microsoft 365 and its applications.
• Excellent interpersonal and communication skills including strong oral and written communication skills.
• Self-motivated to find and offer solutions to problems.
• Flexibility to accommodate the schedules of association leaders will be essential.
• The position will require availability for evening and weekend meetings and occasional travel for webinars, conferences, and board meetings.

Why AMR?

AMR is dedicated to fostering a work environment that balances a relaxed atmosphere with focused work, providing our employees with challenging opportunities for personal and professional growth while maintaining a healthy life balance.

• Core Values: Embrace our values of Success Together, Casual but Focused on Results, Positive Workplace, Flexible, Ownership, Get Stuff Done, Lifelong Learning, and Transparent and inclusive.
• Positive Culture: Be part of a casual but results-driven workplace.
• Growth Opportunities: Continuous learning, personal and professional development.

Outstanding Benefits Package

• Remote Work: Work from home
• Flexible Schedules: Options for half-day Fridays.
• Generous PTO: 5 weeks of paid time off.
• Holidays: 14 paid holidays, including time off between Christmas and New Year's.
• Parental Leave: Paid leave for new parents.
• Comprehensive Coverage: Health, dental, vision, life, and disability, plus a 401k plan.
• Team Events: Enjoy virtual team activities.
• Company Culture: Collaborate with passionate professionals dedicated to achieving exceptional results.

Join Our Team

If you’re ready to make an impact and be a part of a dynamic and expanding team, please apply by submitting your cover letter, resume and salary requirements.

We are committed to creating a diverse environment where everyone has an equal opportunity for success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About AMR Management Services

AMR is one of the country’s most dynamic association management companies providing flexible, tailored services to trade associations, professional societies and alliances. Our mission is to exceed client expectations through innovative management practices and a commitment to excellence and company values while providing opportunities for our dedicated team members to achieve their professional goals. To learn more about AMR Management Services, visit www.amrms.com

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