https://careerhq.asaecenter.org Latest Association CareerHQ Jobs Wed, 20 May 2026 02:52:41 Z https://careerhq.asaecenter.org/jobs/rss/22262375/ams-data-performance-manager https://careerhq.asaecenter.org/jobs/rss/22262375/ams-data-performance-manager Denver, Colorado, The International Association for the Study of Lung Cancer (IASLC) is the premier international membership association for physicians, researchers, and medical professionals, who are dedicated to conquering lung and thoracic cancers worldwide.  We are currently looking for an AMS & Data Performance Manager to join our team of dedicated professionals. Day to day, the AMS & Data Performance Manager is the primary owner of the IASLC’s Association Management System (AMS), Fonteva, and is responsible for system performance, data integrity, functionality, upgrades, and integrations.  This position will also work closely with the Membership and Marketing & Communications teams to effectively use data to drive stronger business performance. The Manager will analyze data, generate business insights, and translate findings into actionable recommendations to support membership growth, engagement, and marketing effectiveness. This nonsupervisory, exempt position is physically based in our downtown Denver, CO office on a hybrid work schedule. This position reports to the Chief Marketing & Membership Officer (CMMO). This position is not eligible for sponsorship or relocation assistance. In this role, you will: Serve as the business owner and lead administrator of the IASLC’s AMS (Fonteva), in partnership with IT, ensuring system performance, data integrity, and alignment with membership and marketing business needs. Partner with the CMMO and functional leads to define and manage priority KPIs across membership acquisition, retention, engagement, and lifecycle performance. Analyze data to deliver performance insights and actionable recommendations that support leadership decision-making and drive membership growth, engagement, retention, and overall member value. Support regular performance reporting cadence (e.g., monthly/quarterly), ensuring data is translated into clear actions and measurable outcomes. Build and maintain dashboards and reporting frameworks aligned to departmental and organizational priorities. Partner with Marketing & Communications to track and analyze performance across campaigns, channels, and digital platforms. Analyze and report on global membership trends across regions, specialties, and career stages to support inclusive growth and engagement strategies. Generate and report on membership data insights, including analysis of trends, behaviors, segmentation, and lifecycle performance, to inform decisions and drive growth and retention. Identify and implement system enhancements, new functionalities, and integrations, in collaboration with IT and external partners, to improve data capabilities and business performance. Support user training and documentation to ensure effective system adoption and usage. What makes the IASLC the place for you? A meaningful mission. Your work will support global efforts to find effective treatments for lung cancer, one of the most prevalent and deadly forms of cancer worldwide. Opportunity to work with leading physicians and researchers. You will meet and promote the activities of the world’s brightest minds in the field of thoracic oncology and exciting new scientific advancements. A positive work culture. Our people make the IASLC a special place to work.  We are committed to living out our company values at all levels on a daily basis. Belong to a collaborative team. Our small team creates a lot of magic through our collaborative approach to work.  Your work will provide many opportunities to work cross-functionally across the organization. Great employee benefits. Full-time employees are eligible for a comprehensive package of benefits, including medical, dental, vision, life, and disability insurance benefits. We also offer a generous 401(k) match, paid vacation and sick time, paid holidays, professional development, and other perks.  In addition, some positions will have opportunities to travel domestically and internationally. Hybrid work schedule. Employees are based in our Denver office and are allowed to work remotely 2-3 days per week. Compensation: $75,000-80,000 annually, depending on related skills and experience. We believe the best solutions come from diverse teams.  We strive to have an environment where everyone has an opportunity to be successful regardless of any lawfully protected status. A successful candidate will have the following qualifications: A deep commitment to the mission of the IASLC and compassion for those living with a lung cancer diagnosis. Bachelor's degree or equivalent certifications & experience. Minimum of 3 years of experience in database administration, data analytics, reporting, or business intelligence. Exceptional attention to detail and highly organized. Previous administration or maintenance of AMS or CRM platforms, including supporting system functionality, enhancements, or integrations. Proficiency in using data visualization tools (e.g., Power BI, Tableau, GA4) for reporting and creating dashboards. Strong analytical skills with the ability to interpret data and translate findings into actionable business insights. Strong communication and cross-functional collaboration skills, with the ability to present data and insights to non-technical audiences. Must be eligible to work in U.S. without sponsorship (U.S. citizen or permanent resident). Periodic domestic or international travel in support of IASLC programs may be required ( Strong work ethic, positive attitude, dependable. Proactive customer service orientation, relationship building skills and flexibility. Ability to work independently and collaboratively in a dynamic, team-oriented environment. Depends on relevant skills, experience and education. Fri, 08 May 2026 16:08:50 -0400 https://careerhq.asaecenter.org/jobs/rss/22227766/senior-salesforce-business-systems-analyst-and-administrator https://careerhq.asaecenter.org/jobs/rss/22227766/senior-salesforce-business-systems-analyst-and-administrator Washington, D.C., The Senior Salesforce Business Systems Analyst & Administrator supports and evolves APA’s Salesforce ecosystem by combining hands-on administration with business analysis, workflow automation, and cross-functional partnership. This role works closely with stakeholders to understand business objectives, evaluate processes, and deliver scalable solutions aligned with enterprise priorities, governance standards, and APA’s data strategy, including the use of Salesforce Data 360 to unify and activate organizational data. In addition to day-to-day administration and user support, this position improves business processes, optimizes system usage, and enhances data quality. Responsibilities include requirements gathering, process analysis, solution design, documentation, and change management, with a focus on scalable, well-governed solutions. The role requires the ability to facilitate discussions, identify root causes, and challenge requests that do not align with best practices, governance standards, or organizational priorities. This role also designs and implements automated workflows and AI-powered capabilities within Salesforce, including Agentforce agents and intelligent automation. The position identifies opportunities to streamline operations, reduce manual work, and improve user and customer experiences through automation, AI, and connected data insights. The ideal candidate is curious, analytical, and proactive, with the ability to influence across departments without direct authority. They are comfortable using modern tools, including AI-enabled technologies, Agentforce, and Data360 to improve efficiency, strengthen documentation, and solve complex problems responsibly and securely.    DUTIES & RESPONSIBILITIES Salesforce Administration, Solution Design & Delivery Perform day-to-day Salesforce administration, including user setup, permissions, roles, profiles, reports, dashboards, and system configuration. Serve as a steward of the Salesforce platform, ensuring configurations, data structures, automation, and security (including Salesforce Shield) align with governance standards and long-term sustainability. Provide user support, troubleshoot issues, and maintain system performance, escalating issues as needed. Evaluate enhancement requests and translate business needs into scalable Salesforce solutions aligned with platform capabilities and enterprise priorities. Serve as a business analyst and, when appropriate, project lead for Salesforce initiatives, including discovery, requirements definition, solution design, and stakeholder alignment. Lead user acceptance testing (UAT), including test planning, script development, coordination, and stakeholder sign-off. Support system releases, updates, and ongoing maintenance.   Business Process Optimization, Automation & AI Enablement Analyze business processes and identify opportunities to improve efficiency, scalability, and user experience. Design, build, and maintain automated workflows using Salesforce Flow and other native tools, following best practices and ensuring long-term maintainability. Leverage AI-enabled capabilities, including Agentforce agents, to streamline operations and enhance service delivery. Design AI-driven workflows, prompts, and actions that interact with Salesforce data and processes. Identify and implement automation and AI use cases while adhering to governance, privacy, and security standards. Monitor and optimize workflows to ensure performance, reliability, and usability.   Data Management, Governance & Collaboration Support data management practices, including data quality, consistency, and governance across Salesforce and integrated systems. Contribute to the use of Salesforce Data Cloud (Data 360) for data integration, unification, segmentation, and reporting. Partner with stakeholders to define requirements and ensure systems support reporting, analytics, and business needs. Collaborate with technical teams and vendors to support integrations, data flows, and system enhancements. Maintain clear documentation, including process flows, requirements, and user guidance.   Training & Documentation Provide user support and manage incoming requests across Salesforce user groups. Develop and maintain documentation, including process flows, user guides, and FAQs. Design and deliver training tailored to stakeholder needs, supporting adoption of Salesforce features, automation, and AI capabilities. Promote standardized processes, data integrity, and governance best practices. Identify knowledge gaps and proactively develop resources to improve adoption and effectiveness.   Additional Responsibilities Stay current with Salesforce updates, emerging technologies, AI capabilities, and industry best practices. Identify opportunities for system and process improvement. Manage stakeholder expectations and recommend alternative solutions when requests fall outside scope or best practices. Use AI and modern tools responsibly to enhance productivity, documentation, and solution design. Perform other duties as assigned.   COMPETENCIES The Senior Salesforce Business Systems Analyst & Administrator’s performance on these duties and responsibilities will be measured using the following competencies:   SCOPE & IMPACT Responsible for the daily activities of all aspects of Requires thorough knowledge of website development and software development lifecycle Success is frequently measured by metrics associated with completing a functional set of department or program projects or initiatives and demonstrating defined organizational work environment behavior   COMPLEXITY, PROBLEM SOLVING & DECISION-MAKING The selection and interpretation of guidelines involves choosing from alternatives where all are correct but one is better than another depending on the given circumstances Identifies novel and complex problems and issues.  Designs and implements solutions with management approval. Designs are likely to include alternatives Recognizes complex problems and escalates them to the appropriate level Troubleshoots complex, high level technical issues across vendors   RELATIONSHIP MANAGEMENT & AUTHORITY Relationships span levels internally and externally and center on partnering with clients/customers and organizational partners Uses diplomatic skills to obtain trust and cooperation in order to resolve issues and/or non-routine matters, manage projects, or achieve appropriate solutions Likely to represent the organization as a liaison to APA governance and other external coalitions and audiences with feedback provided to management.   ORGANIZATIONAL KNOWLEDGE Demonstrates an in depth knowledge of Information Technology’s processes, relationships, and responsibilities as well as the interactions within the organization   SUPERVISION No direct supervision at this time (could have formal management of 1-2 employees) Coaches and mentors junior level staff   REQUIRED SKILLS, EXPERIENCE, AND QUALIFICATIONS Bachelor’s degree in a related field or equivalent experience. Salesforce Administrator certification required. 5+ years of experience with Salesforce or comparable CRM platforms in an administrative, business analysis, or systems role. Strong experience with Salesforce configuration, including users, permissions, reporting, and automation tools. Demonstrated experience gathering and translating business requirements into scalable system solutions. Experience balancing user needs with data governance, system scalability, and long-term platform health. Experience facilitating cross-functional discussions and working with stakeholders at multiple organizational levels. Demonstrated ability to manage small to mid-sized initiatives and balance multiple priorities. Strong documentation skills, including process flows, requirements documentation, and user guides. Strong problem-solving, organizational, and communication skills. Ability to work collaboratively and manage competing priorities.   PREFERRED SKILLS AND EXPERIENCE Additional Salesforce certifications (e.g., Salesforce Business Analyst, Data Cloud Consultant, Service Cloud Consultant, or similar). Experience with Salesforce Data Cloud (Data 360), including data integration, segmentation, or identity resolution concepts. Experience with AI-enabled Salesforce capabilities (e.g., Agentforce, Einstein) or similar tools, including automation or prompt-driven workflows. Experience working with enterprise Salesforce managed packages for associations (e.g., Fonteva or similar). Experience using AI-powered tools to support research, documentation, or process analysis while maintaining data security standards. Familiarity with data integration concepts, APIs, or connected systems. Interest in continuing to develop technical expertise and grow within a Salesforce/IT career path. EOE, Including Disability/Vets   Position is remote-MUST reside in DC, MD or VA! Fri, 24 Apr 2026 16:43:34 -0400 https://careerhq.asaecenter.org/jobs/rss/22215906/vice-president-information-technology https://careerhq.asaecenter.org/jobs/rss/22215906/vice-president-information-technology 1101 K St. NW, Suite 500, Washington, DC 20005, Position Summary ASAE is the essential organization for association management professionals. We offer a collaborative, mission-driven workplace with a focus on innovation, inclusion, and service. Our staff enjoys a comprehensive benefits package, a supportive hybrid work environment, and opportunities for continuous learning and development.  The Vice President of Information Technology ensures the reliability, optimization, and continuous improvement of the organization's technology ecosystem. Reporting to the Chief Financial and Administration Officer (CFAO), this role provides strategic direction while remaining deeply engaged in operational execution, vendor oversight, and cross?department alignment. The VP stabilizes and enhances a distributed, integrated system environment—ensuring data quality, strong integrations, clear governance, and a secure, seamless member and staff experience. This role partners closely with business owners, IT staff, and vendors to ensure technology delivers measurable value and supports organizational goals.   Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technology Leadership & Governance Maintain an actionable technology roadmap aligned with organizational strategy and operational needs. Establish governance for system configuration, data quality, access, security, integrations, and architectural standards. Oversee cybersecurity, compliance, disaster recovery, and risk management programs. Operational Execution & Delivery (Primary Focus) Lead day?to?day IT operations, ensuring stability, responsiveness, and service quality. Implement structured processes for monitoring, maintaining, and improving system performance. Streamline workflows, and improve user experience across the ecosystem. Identify technologies, such as AI, that will augment and improve the organization’s technology ecosystem. Ensure data, reporting, and analytics outputs are accurate, accessible, and aligned with business requirements. Vendor, Contract, and Project Oversight Serve as the organization’s operational lead for technology vendors, contracts, and managed services. Manage SLAs, performance metrics, issue escalation, and accountability for outcomes. Oversee the technology project portfolio, ensuring clear requirements, realistic timelines, and effective delivery. Cross?Functional Engagement & Business Partnership (Updated Section) Partner with business owners to ensure their technology needs, goals, and desired staff and member experiences are clearly understood and supported. Ensure that business?driven vendor relationships align with enterprise standards for governance, data, security, access, and integration. Translate business requirements into ecosystem?aligned solutions—balancing departmental needs with architectural consistency and long?term sustainability. Facilitate transparent communication between internal IT services, business stakeholders, and vendors to ensure coordinated execution and shared accountability.   Strategy, Planning & Continuous Improvement Support organizational strategy through clear technology plans, operational priorities, and measurable outcomes. Identify opportunities for improvement, innovation, and simplification within the technology environment. Establish and maintain documentation, SOPs, and repeatable processes across the IT function.   Financial Management Develop and manage technology budgets and multi?year investment plans. Ensure responsible stewardship of technology spending, contracts, and assets. Communicate financial impacts and investment needs to executive leadership.   Education & Experience Bachelor’s degree required; Master’s degree preferred. 10+ years in IT leadership within a multi?system or integrated environment. Experience with integrated ecosystems (e.g., CRM, CMS, Credentialling, LMS, FMS, AI, etc.). Demonstrated success in operational execution, vendor management, and systems integration oversight. Nonprofit or association experience preferred.   Skills & Competencies Strong operational leadership with the ability to translate strategy into disciplined execution. Expertise in systems integration, data governance, security, and ecosystem architecture. Excellent communication skills; able to bridge technical and non?technical audiences. Proven ability to build trust, collaborate across functions, and foster a service?oriented culture. Servant?leader approach to team development and cross?organizational partnership.   Leadership Attributes Provides clarity, structure, and dependable follow?through. Balances strategic thinking with hands?on operational engagement. Leads with calm, accountability, and a solutions?oriented mindset. Comfortable setting expectations, addressing legacy challenges, and guiding change.   Benefits Flexible Work Hours Medical, Dental, Vision Prescription Plan Flexible Spending Account Dependent Care Flexible Spending Account Health Savings Account Generous 401k Retirement Plan Employee Assistance Program (EAP) AFLAC Legal and Identity Theft Plans Company Paid Professional Development Tuition Reimbursement   Thank you for your interest in joining our team! To ensure we can give every candidate fair and equal consideration, we ask that all applications be submitted through our official online application portal. Unfortunately, we're unable to process applications received via email or other methods, as our system is designed to track and review all submissions through the portal . This helps us keep the process organized and ensures no application gets overlooked. We truly appreciate your understanding and look forward to reviewing your application through our online system. Mon, 20 Apr 2026 15:54:05 -0400