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American Swimming Coaches Association (ASCA) Remote | Full-Time | Competitive Salary + Full Benefits
We’re hiring! ASCA is looking for a Membership Development Manager to help grow and engage our vibrant coaching community. If you’re detail-oriented, love working with data, experienced with AMS/CRM and passionate about delivering exceptional member experiences, we’d love to hear from you. This is a full-time remote position with a competitive salary, fully paid health insurance, and a 403(b) retirement plan. Travel is required for staff meetings and events.
The Membership Development Manager plays a key role in managing ASCA’s membership systems, analyzing data to inform strategy, and creating initiatives that attract, retain, and engage members. This position combines strong organizational skills, excellent communication, and a service-oriented mindset to support ASCA’s mission and goals.
Why Join ASCA? ASCA is a member-driven professional association dedicated to supporting coaches and advancing the sport of swimming. This is a great opportunity to shape the membership experience, apply data strategically, and make a meaningful impact in a vibrant professional community.
Key Responsibilities
Manage the full membership lifecycle, including registrations, renewals, data entry, and database accuracy in the AMS/CRM.
Track, analyze, and report on membership metrics (growth, retention, engagement, demographics) and share insights with leadership.
Identify data trends to inform acquisition, engagement, and retention strategies, and continuously improve membership processes.
Deliver professional, timely, and personalized support to members through multiple channels.
Run membership renewal campaigns and develop initiatives to increase recruitment and engagement, such as special promotions and the 100% ASCA Teams program.
Manage and grow contact lists for coaches, teams, and partners, and encourage participation in ASCA’s online community.
Oversee event registration processes—including the ASCA World Clinic—ensuring accuracy, efficiency, and a strong member experience.
Provide support for various programs and initiatives that engage and recognize members.
Collect and analyze member feedback to improve programs and events.
Support finance and administrative tasks including invoicing, website updates, and managing staff Office 365 accounts.
Stay up to date on industry trends and best practices to bring forward new ideas and improvements.
? To Apply: Send your résumé and a brief cover letter to Jennifer LaMont, ASCA CEO, at jlamont@swimmingcoach.org.
Qualifications
Bachelor’s degree or equivalent experience.
Experience with AMS or CRM platforms, including reporting and analytics.
Strong organizational, analytical, and problem-solving skills.
Excellent communication and customer service abilities.
Experience with membership marketing and renewal campaigns.
Ability to manage multiple projects in a fast-paced environment.
The American Swimming Coaches Association (ASCA) has had a significant impact on the sport of swimming since its founding in 1958. Its influence extends beyond just coaches—it touches athletes, clubs, and the global swimming
ASCA is the primary professional organization for swim coaches in the U.S. and one of the largest worldwide. It provides certification programs, continuing education, and resources that help coaches at all levels improve their craft.
The impact of ASCA is seen in the professionalization of coaching, the global spread of coaching knowledge, the improved standards of athlete care and development, and the creation of a worldwide network of coaches.
