https://careerhq.asaecenter.org Latest Association CareerHQ Jobs Fri, 15 May 2026 03:07:55 Z https://careerhq.asaecenter.org/jobs/rss/22203071/membership-marketing-assistant https://careerhq.asaecenter.org/jobs/rss/22203071/membership-marketing-assistant Gaithersburg, Maryland, AMWA provides medical communicators with a welcoming, collaborative environment in which they can leverage meaningful connections, gain knowledge, share ideas, and solve problems. The Membership & Marketing Assistant provides critical support to the AMWA membership team and helps AMWA programs run smoothly for our valued members. The Assistant supports membership and marketing initiatives, data management projects, and other team efforts. In fulfilling these responsibilities, the Assistant interacts daily with AMWA’s technology systems as well as engages directly with members, volunteers, and other staff.   Areas of responsibility include  Member Services: Provides high-quality customer support for AMWA’s membership program, including acquisition, retention, and renewal activities and communications Marketing & Communications: Supports outreach activities including drafting and proofreading member communications, social media posts, and webpages Database & Systems: Completes daily, weekly, and monthly record management tasks to ensure database integrity and system effectiveness Administration: Provides general operations and program administrative support As a small staff organization, AMWA supports a collaborative working environment and recognizes the importance of each position’s value in meeting organizational goals. AMWA values excellence in communication. A detailed job description will be provided to selected candidates for review. Requirements/Qualifications Administrative and database experience, preferably within a nonprofit or association Strong skills using Excel to manage data and information in spreadsheets Excellent verbal and written communication skills with attention to details Comfortable with databases, data entry, and reporting Ability to prioritize and manage a workflow involving interruptions and multiple projects Customer service orientation and strong interpersonal skills Professional demeanor and ability to work in a team setting Experience with association management systems preferred BA/BS Degree preferred Reporting Structure: The Assistant reports to the COO and works closely with managers on the membership team. Job Status: The Assistant is a full-time position and is classified non-exempt (paid hourly).  Location: The AMWA office is a hybrid workplace with a “remote-first” philosophy. This position requires a once weekly visit to the office in Gaithersburg, MD to complete certain admin tasks. Please submit a cover letter explaining interest for this position, along with a resume, upon application to srager@amwa.org.   AMWA develops salary ranges using research such as ASAE's compensation report to align with position level, experience, size of organization, and regional area. Tue, 12 May 2026 12:14:26 -0400 https://careerhq.asaecenter.org/jobs/rss/22259559/member-services-associate https://careerhq.asaecenter.org/jobs/rss/22259559/member-services-associate Alexandria, VA, The Member Services Associate supports TESOL’s member experience by serving as a primary point of contact for members, affiliates, volunteers, and the public. This role helps ensure timely, professional, and culturally responsive communication while supporting membership operations, volunteer coordination, affiliate engagement, and event support. The ideal candidate is highly organized, detail-oriented, and committed to creating a welcoming and positive experience for a diverse global community. This position plays an important operational role in helping TESOL deliver responsive member support and maintain strong community connections across programs and events, including the TESOL Annual Convention. Key Responsibilities Member Services & Engagement Respond to member, affiliate, volunteer, and public inquiries across email, phone, and web channels with professionalism and responsiveness. Provide accurate information regarding membership, programs, events, and services. Support membership onboarding and renewal processes and assist with resolving member issues. Escalate complex or sensitive inquiries as appropriate. Track recurring questions and feedback to support continuous improvement of member services. Membership Data, Systems & Communications Maintain accurate member records within TESOL’s association management system. Perform routine data quality checks and assist with basic reporting activities. Support updates to membership-related web content and communications. Assist with membership announcements and outreach in coordination with the Communications and Marketing team. Affiliate, Volunteer & Community Support Provide administrative and coordination support for TESOL affiliates and interest sections. Coordinate affiliate speaker requests and related communications. Support volunteer recruitment, onboarding, participation tracking, and record maintenance. Maintain organized documentation and communication systems for communities and volunteer groups. Events & Operational Support Work closely with onsite lead for registration and badge pickup at the TESOL Annual Convention. Provide frontline attendee support during events and assist in resolving participant issues. Support event-related administrative and operational tasks as needed. Qualifications TESOL recognizes that strong candidates may bring a variety of experiences. The qualifications below are preferred but not required. Education & Experience Bachelor’s degree or equivalent combination of education and experience. 1–3 years of experience in customer service, nonprofit organizations, associations, membership organizations, or related environments. Experience supporting members, volunteers, or community-based programs preferred. Skills & Knowledge Strong customer service orientation and commitment to responsiveness and professionalism. Excellent written and verbal communication skills. Ability to communicate effectively across diverse cultural, linguistic, and global contexts. Strong organizational skills and attention to detail. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Comfort learning and using database systems and digital tools. Proficiency with Microsoft Office; experience with AMS or CRM platforms preferred.  Commitment to equity, inclusion, and creating a welcoming member experience. Working Environment & Requirements TESOL operates in a primarily remote environment with an office in Alexandria, Virginia, available for employee use as needed. This role requires: Occasional travel, including attendance at the TESOL Annual Convention and select meetings or events Ability to lift materials up to 25 pounds Compensation & Benefits TESOL offers a competitive salary and benefits package, including health coverage, retirement contributions, paid time off, and professional development support. How to Apply Please submit your resume and a cover letter to ed@tesol.org. In your cover letter, please respond to one of the following questions: Describe a time you turned a difficult interaction into a positive experience for a customer, member, volunteer, or colleague. Describe a process or system you improved to help work run more smoothly or efficiently. Describe a situation where attention to detail was especially important. What was the outcome? Please include a specific example and a brief reflection on what you learned from the experience. Use of AI Tools TESOL recognizes that AI tools can be helpful in drafting application materials. Candidates may use these tools as part of their process. However, submitted materials should clearly reflect your own experience, judgment, and voice. We are particularly interested in candidates whose application materials demonstrate professionalism, responsiveness, attention to detail, and an interest in supporting TESOL’s global member community. Applications that are overly generic or not clearly tailored to this role may not be considered. Thu, 07 May 2026 15:00:07 -0400 https://careerhq.asaecenter.org/jobs/rss/22243810/conference-education-program-coordinator https://careerhq.asaecenter.org/jobs/rss/22243810/conference-education-program-coordinator Gaithersburg, Maryland, AMWA provides medical communicators with a welcoming, collaborative environment in which they can leverage meaningful connections, gain knowledge, share ideas, and solve problems. The Conference & Education Program Coordinator supports the annual conference, workshops, certificate programs, webinars, and related education initiatives through registration management, customer service, data integrity, and operational reporting to ensure smooth, accurate and customer-focused execution, and participates in the operational, transactional, and logistical components of education delivery. The Coordinator is responsible for working collaboratively with staff, subject matter experts (SME), members, and vendors towards meeting program goals and the implementation of educational programs. This position requires working effectively and efficiently across AMWA technology systems, including AMS, CMS, LMS, Excel, and Survey Monkey, to support the creation, management, tracking, and evaluation of educational programs and conferences. Areas of responsibility include  Event Support: Coordinate operations for in-person and virtual conferences, certificates, and workshop programs, including registration, conference app and website, and logistical support.  Content Development: Support development and implementation of AMWA education programs.  Administration: Provide administrative support to education team.  Customer Service: Provide high-quality customer service to registrants, learners and members.  As a small staff organization, AMWA supports a collaborative working environment and recognizes the importance of each position’s value in meeting organizational goals.  A detailed job description will be provided to selected candidates for review. Please submit a cover letter explaining interest for this position, along with a resume, upon application. Requirements/Qualifications At least three years of related work experience with conferences and online education programs, preferably in an association or nonprofit organization environment Proficient in Word, Excel, PowerPoint, Outlook, and other Microsoft Office programs Competency working with AMS, registration software programs, website content management, and LMS for online course management Experience with Pheedloop preferred Proficiency with databases, data entry, and pulling reports Strong customer service orientation and professional communication skills Professional demeanor and ability to work in a team setting Excellent verbal and written communication skills Demonstrated ability to prioritize and manage a workflow that involves interruptions and multiple Ability to travel to the annual conference; Flexibility to work extended hours as needed Ability to work independently College degree or relevant coursework preferred; work experience may be considered in lieu of degree Reporting Structure: The Coordinator reports to the Director of Educational Programs and works collaboratively with other staff to ensure departmental goals are met.  Job Status: The Coordinator is a full-time position and is classified non-exempt.  Location: The AMWA office is a hybrid workplace with a “remote-first” philosophy. Our office is in Gaithersburg, VA, however this position can be fully remote.  Wed, 06 May 2026 09:45:09 -0400 https://careerhq.asaecenter.org/jobs/rss/22182151/learning-events-specialist https://careerhq.asaecenter.org/jobs/rss/22182151/learning-events-specialist Chicago, IL, The Association Forum has an exciting opportunity on our Learning & Events Team! The newly defined Learning & Events Specialist is a critical contributor to the successful planning and execution of Association Forum learning programs and events. The Learning & Events Specialist exercises acute attention to detail; effectively executes plans and improvises in response to the unexpected; is an inclusive relationship builder; is technically adept managing member and LMS systems and ensuring data integrity; and provides best-in-class service to internal team members and external members and partners. Success of the Learning & Events Specialist will be measured in the following areas:   Program & Experience Operations - Owns the operational execution of Association Forum’s learning and events portfolio ensuring consistent, high-quality experiences for members, speakers, and partners, including: Operational support for all virtual and in?person learning programs, including CAE Study Group, Association 101/201, Emerging Leaders Program, Kitchen Cabinet Programs, CEO Readiness Boot Camp, webinars, and Signature Events (Women’s Executive Forum, Holiday Showcase, Honors Gala, Man In), and other events as needed. Coordination of event logistics, materials, speaker support, and onsite execution Proactive problem-solving during program delivery to ensure smooth execution and a positive attendee experience Willingness to support evening events as required Systems, Data & Operational Infrastructure – Ensures learning and event systems are accurate, reliable, and continuously improving to support scale, insight, and decision-making. Ownership of program setup and maintenance across association and event systems (e.g., netFORUM, eShow, BlueSky, LMS, Asana, SurveyMonkey, Higher Logic) Management of registration data integrity and stakeholder communications Setup and administration of webinars and digital learning experiences within the LMS Maintenance of instructional resources and course administration Preparation and distribution of dashboards tracking registration, engagement, and trends Stakeholder & Volunteer Enablement – Creates a frictionless, trusting experience for speakers, volunteers, and internal partners. Speaker coordination and support before, during, and after programs Administrative support for volunteer advisory groups, including scheduling, materials, reports, and action tracking Relationship management that fosters positive, engaging volunteer and speaker experiences Cross-functional collaboration with Marketing to ensure accurate, timely promotion and up-to-date website content and Business Development to ensure seamless experience for partners. Customer Service & Member Experience – Delivers best-in-class service that reinforces Association Forum’s reputation for professionalism, responsiveness, and care. Prompt, professional responses to member, speaker, and partner inquiries Anticipation of common questions or friction points and proactive resolution Consistent follow?through on commitments to build confidence and credibility Continuous Improvement & Operational Excellence – Continuously improves how learning and events are delivered exercising sound judgement, initiative, and practical implementation. Identification of workflow inefficiencies and opportunities to streamline processes Documentation and maintenance of standard operating procedures (SOPs) to support consistency and scalability Proactive identification of risks, gaps, or improvement opportunities with proposed solutions Support for special projects and strategic initiatives as assigned For consideration, candidates must possess the following: 3–5 years of experience in event management, customer service, and/or administrative support. Demonstrated ability to manage complexity, improve systems, or scale operations is valued as highly as years of experience. Strong organizational skills with the ability to manage multiple projects, timelines, and priorities. Excellent written and verbal communication skills and a commitment to delivering high?quality member service. Proficiency with association databases, event management systems, and related technology. Advanced administrative skills and proficiency with Microsoft Office tools. Ability to work collaboratively across teams and with diverse stakeholders. Commitment to a strengths?based culture, with the ability to leverage personal CliftonStrengths to support team and organizational success. Association Forum is proud to be an equal opportunity employer. We realize the key to creating a company with a world class culture and employee experience comes from who we hire, as well as creating and maintaining a workplace that celebrates everyone. We proudly consider qualified applicants without regard to race, color, religion, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, veteran or military status, or any other legally protected category. Tue, 07 Apr 2026 12:47:05 -0400