The National Association of the Remodeling Industry (NARI) is seeking a highly organized, detail-oriented Marketing Operations Specialist to support the planning, coordination, and execution of integrated marketing campaigns across membership, events, education, and consumer awareness initiatives—including day-to-day social media execution. This is an onsite role at our Wheeling, IL headquarters.

This role serves as the operational backbone of the marketing team—translating strategy and messaging into action by managing timelines, coordinating deliverables, executing social media schedules, and ensuring campaigns are launched on time and on brand. The Marketing Operations Specialist reports to the Director of Marketing and Membership and works closely with the Communications Manager, as well as internal teams, chapters, vendors, and external partners.

Key Responsibilities

Campaign Planning & Execution

Support the development and execution of integrated marketing campaigns for:

• NARI membership recruitment and retention
• Annual and regional conferences and events
• Education, certification, and workforce development programs
• Consumer awareness initiatives
• Maintain master marketing calendars, launch schedules, and campaign timelines
• Track campaign milestones, deliverables, and deadlines to ensure on-time execution

Social Media Management & Execution

• Manage day-to-day execution of NARI’s social media channels, including:
• Scheduling and publishing approved content
• Coordinating campaign-related posts across platforms
• Monitoring comments, messages, and basic engagement
• Work closely with the Communications Manager to:
• Implement approved messaging and brand voice
• Adapt content for different platforms and audiences
• Support social media coverage for:
• Conferences and events (pre-, during-, and post-event)
• Membership campaigns and announcements
• Education, certification, and workforce development initiatives
• Maintain a social media content calendar aligned with campaign priorities
• Track basic performance metrics and provide reporting support

Project & Workflow Management

• Coordinate marketing projects from kickoff through completion
• Manage task assignments, timelines, approvals, and dependencies
• Serve as the primary point of contact for day-to-day campaign logistics
• Ensure consistent use of project management tools and marketing workflows

Cross-Department & Chapter Coordination

• Collaborate with membership, events, education, and chapter relations teams
• Assist with creation and distribution of chapter marketing toolkits
• Support adaptation of national campaigns for chapter-level promotion

Vendor & Asset Coordination

• Coordinate with external vendors and freelancers (design, print, digital)
• Track deliverables, timelines, and basic budgets
• Help organize and maintain marketing assets, templates, and files

Reporting & Optimization Support

• Assist in tracking campaign and social media performance metrics
• Support post-campaign and post-event reviews
• Help document processes, workflows, and best practices

Qualifications

Required

• 3–5 years of experience in marketing operations, project coordination, or digital marketing
• Experience executing social media content calendars and scheduling posts
• Strong organizational and time-management skills
• Experience supporting multi-channel marketing campaigns
• Strong attention to detail and follow-through
• Proficiency with social media management and project management tools
• Strong communication and collaboration skills

Preferred

• Experience in an association, nonprofit, or membership-based organization
• Familiarity with event or conference marketing
• Experience working with chapters, affiliates, or volunteer leaders
• Basic understanding of social media analytics and reporting
• Experience with CRM or association management systems

What Success Looks Like in This Role

• Marketing campaigns and social media content are executed on time and in alignment
• Social media supports—not competes with—broader marketing goals
• Internal stakeholders experience smooth, predictable workflows
• The marketing team gains consistency, visibility, and scalability
• Peak periods (especially the Annual Conference) feel organized and manageable

Why Join NARI

The National Association of the Remodeling Industry (NARI) is the only national association dedicated solely to the remodeling industry. Our industry is experiencing the highest level of activity in recent history, and it is an exciting time to join our organization. This role offers the opportunity to support high-impact initiatives that strengthen the industry, elevate professional standards, and grow member engagement—while working with a collaborative, mission-driven team.

Our modern headquarters in Wheeling, Illinois, represents the professionalism and sophistication of our industry. Staff enjoy comfortable, clean offices, generous paid time off, paid holidays, a 401(k) match, and medical, dental, and life insurance benefits.

To be considered, provide a cover letter with salary requirements, writing sample, and resume. No agencies, no calls, please.

Salary Range

Recommended salary range of $66,000–$72,000 for the Marketing Operations Specialist, aligned with mid-level marketing operations roles in national associations and scalable based on experience.

About National Association of the Remodeling Industry

The National Association of the Remodeling Industry is the only national association dedicated solely to the remodeling industry. NARI equips remodelers nationwide with resources to succeed and build trust with consumers for Remodeling Done Right.

Connections working at National Association of the Remodeling Industry