Position Summary

Reporting to the President and CEO, this position ensures the smooth operations of the Executive Office by providing professional support to operations, Board engagement and governance processes, and support for special projects. The role involves a combination of administrative support, project coordination, communication support, streamlining and prioritizing workflows, and stakeholder management. This role has a wide degree of creativity and latitude to apply judgement and is responsible for confidential and time-sensitive material. This position interacts with leadership and all staff to ensure efficient operations in a fast-paced, dynamic organization.

Essential Functions

1. Assist the CEO by managing engagement with high-level external partners, CEOs of Member organizations, and InterAction’s Board of Directors.
2. Schedule internal and external meeting requests, prepare briefing sheets and show flows in collaboration with Executive Team and staff, manage the CEO’s calendar and domestic and international travel, manage the Executive Office’s budget and expense reporting, and maintain an Executive Office electronic filing system.
3. Coordinate all aspects of the Board meetings, including securing venue location, hotel rooms (when necessary) and catering needs, setting internal deadlines, preparing Board books and taking minutes.
4. Support the transition of outgoing/incoming board members, including managing service awards, updating board orientations and maintaining OnBoard, the board management software.
5. Support the CEO and COO in maintaining the 2025-2027 Strategic Plan performance metrics through collaboration with the Executive Team.
6. Draft and refine correspondence, talking points, and other communications in collaboration with the CEO and Executive Team.
7. Support the logistics of the CEO’s fundraising and outreach to donors.
8. Manage special projects and perform other duties as assigned by the CEO. 

Minimum Qualifications and Skills:

• Bachelor’s degree or an equivalent combination of education and experience.
• Three or more years related experience supporting senior management or executive-level staff.
• Strong project management, organizational and oral written communication skills; keen attention to detail.
• Previous experience working with boards of directors and knowledge of board governance.
• Excellent customer service orientation and ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Ability to work both collaboratively within a team environment and independently.
• Demonstrated proficiency in the use of Microsoft Office Suite, especially the use of Microsoft Work, Outlook, Teams, and PowerPoint.

Preferred Qualifications:

• Experience with international policy, development, public administration, public policy, or business organizations.
• Prior work with NGOs or government agencies engaged in foreign affairs and policy or multilateral institutions.
• Experience supporting and coordinating the administrative functions of an extremely busy executive office.
• Direct experience with trade associations, nonprofits, membership or related organizations highly desirable.

Physical Requirements and Work Environment:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

Supervisory Responsibilities:

This position does not supervise employees.

Travel:

Domestic Travel: Two to three times a year

About InterAction

InterAction is the largest U.S.-based alliance of international non-government organizations (NGOs) and partners. Celebrating our 40th anniversary this year, we mobilize our Members to think and act collectively to serve the world’s poor and vulnerable, with a shared belief that we can make the world a more peaceful, just and prosperous place – together. Using our collective voice and convening power, we seek to shape important policy decisions and actions across a wide range of issues – including foreign assistance, humanitarian relief, development, economic equity, food security, and climate change. Our Members are premier international global development, humanitarian, and sector-supporting organizations that work in almost every country and manage more than $15.4 billion in programs annually. InterAction’s revenue comes from dues, government, private foundation and corporate grants, and fee-for-service programs. Additional information can be found at www.interaction.org.

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