The Global Cold Chain Alliance (GCCA), a trade association that serves the global temperature-controlled supply chain industry, is seeking an energetic, organized, and self-motivated individual to support association day-to-day operations, data management, membership function, and provide exceptional service to association members. Candidate will work closely with marketing, membership, events, and operations staff to accomplish the association’s mission to unite and strengthen the global cold chain industry. POSITION RESPONSIBILTIES Member Services Continuously improve the customer service experience by evaluating and re-designing processes, monitoring and analyzing results and implementing changes. Support members