Job Summary: The Member Services Manager will be the Association’s liaison to the MassNAHRO membership, overseeing member benefits, communication, and data management in alignment with MassNAHRO’s mission, strategic plan, values, and revenue goals. Essential tasks of position: Member Services Serve as the primary liaison to the membership, ensuring they receive timely, helpful, and accurate information about benefits and services. Develop and implement systems that promote an efficient membership renewal and invoicing process, and respond to individual inquiries about membership status. Manage MassNAHRO & New England NAHRO (NERC) Sch
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