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Program Coordinator (Quality)
Summary Reporting to the Senior Director of Quality and Regulatory, the Program Coordinator (Quality) serves as an integral part of the quality team by coordinating and supporting NHPCO’s quality programs such as Quality Connections and Project ECHO, as well as NHPCO’s Performance Measures including Measures of Excellence (MOE), the Evaluation of Grief Support Services survey (EGSS) and the Survey of Team Attitudes and Relationships (STAR).  Other duties include providing technical support to provider members, coordinating quality reports, updating, and maintaining website content, preparing member tools and resources, participating in NHPCO’s Quality and Standards Committee and providing overall administrative assistance to the quality team.  


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