We are seeking an Event Registration Specialist to oversee the planning and execution of tasks for MRC conferences and events, enhancing MRC’s reputation for memorable gatherings. This role involves managing all aspects of registration and diverse aspects of event and conference planning, including budget management, venue selection, logistics for equipment, room setups, and coordinating food and beverage services as assigned.  The ideal candidate will adeptly handle daily operational details while applying strategic thinking to create truly unique and successful experiences. We encourage candidates from all backgrounds to apply and bring their unique perspectives to our events.

RESPONSIBILITIES:

Key Event Registration Technology Responsibilities (70%)

• Team Lead on all event registration setups, troubleshooting, and reporting.
• Manage onsite registration for major conferences, including badge plans, Cvent setup, ordering needs, staffing, etc.
• Obtain registration technology vendor quotes and coordinate the selection of vendors needed for meetings. Oversee the contracted vendors until the meeting is complete.
• Responsible for event registration budget and providing suggestions for increased efficiency.
• Create overall event reports, post-event reporting, and provide key data points for all stakeholders.
• Identify opportunities and develop standardized processes to enhance set-up requirements and overall event management efficiency across various events

Key Event Planning Responsibilities (30%)

• Team Lead for MRC Regional Connect Events, setting timelines, working with sponsors to ensure fulfillment of deliverables, regular communication with MRC internal stakeholders to meet agenda and marketing deadlines, and all post-event follow-up.
• Team lead for member-only events as assigned by the Director, including all logistic needs (A/V, food and beverage, signage, sponsor fulfillment, etc).
• Manage event logistics for flagship conferences as assigned, including but not limited to, registration setup and coordination, some food & beverage requirements, vendor coordination and management, pre-event logistics/operational details, and on-site event management.
• Coordinate and manage temp staff for major conferences, including sourcing staff, staffing needs and assignments, and training.
• Manage budget and provide financial reporting for Connects Events.

Qualifications

• Bachelor's degree in event management or related field or relevant on-the-job experience.
• Minimum of 5 years hands-on event planning and registration experience.
• Proficiency in Cvent registration or equivalent required.
• Strong negotiation and analytical skills.
• Excellent communication and collaboration abilities.
• Adept at managing self and projecting a positive image when dealing with high-pressure situations in a constantly changing environment.
• Proven expertise in vendor management and team leadership for event logistics.
• Proficient in Microsoft Office applications required and CRM knowledge, Salesforce preferred.
• Capable of establishing and maintaining effective working relationships with staff, vendors, and facility users and MRC team members.
• Must be able to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) workdays, and extended numbers of days.
• Ability to travel domestically and internationally for on-site event management.
• Fluency in Portuguese not required but considered a plus.

Additional Notes:

• Competitive benefits package and performance-based bonus.
• International safety protocols will be required to be followed.
• Employees traveling for business purposes must be fully vaccinated to the level required for entrance into the respective state or country the business is taking place.
• MRC participates in eVerify. To learn more, please go to: https://merchantriskcouncil.org/who-we-are/careers/employment-at-mrc

About Merchant Risk Council

The Merchant Risk Council (MRC) is a global non-profit trade association for payments and fraud professionals, established in 2000. With a presence in North America, Europe, APAC and LATAM, MRC provides a platform for its members through education, advocacy, collaboration and networking. Program and service offerings address the challenges and opportunities in the payments ecosystem, providing our members with the knowledge and resources necessary to navigate the rapidly evolving payments industry. The membership base represents a diverse range of industries, including e-commerce, retail, travel, and financial services, reflecting the organization’s commitment to promoting safer and more secure commerce across sectors.

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