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Retail Industry Leaders Association
Washington, DC - Navy Yard
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Details
Posted: 23-May-25
Location: Washington, DC - Navy Yard
Type: Full Time
Salary: 52,000
Categories:
Customer Service and Support
Salary Details:
overtime and bonus opportunities
RILA is growing! APPLY HERE https://secure.builtapp.com/rila/jobs/68092baf
At the Retail Industry Leaders Association (RILA), we convene decision-makers, advocate for the retail industry, and promote operational excellence and innovation. Our aim is bold but simple: to elevate a dynamic industry by transforming the environment in which retailers operate.
We are a dynamic, collaborative, team-oriented trade association in Washington, DC. Our employees are passionate about customer service and supporting our members and each other, and we are adding to the team!
We are seeking a Coordinator, Retail Operations Committees who will support the retail executives who participate in RILA’s Retail Operations committees and who will work directly with RILA’s supply chain, digital retail/ecommerce, store operations, cargo theft, and soon the internal technology executive communities while also providing basic systems and event support for the broader Retail Operations team. This role provides a unique opportunity to learn about leading retailers and the industry from the inside, with future opportunities to evolve the role’s responsibilities to align with the employee’s interests and competencies. This position reports to the Vice President of Supply Chain.
What we are looking for:
As a member of our multi-faceted Retail Operations department, we are looking for someone who is enthusiastic about the complex web of retail industry operations and can balance multiple projects and issue areas at the same time. This position will learn from and work with member retail executives in addressing the challenges and innovations that impact millions of employees and consumers each day.
A preview of position responsibilities:
- Provide key support and administrative assistance to the Retail Operations team, mostly supporting committee-related activities with retail executives in the following roles:
- Supply Chain – leads of Distribution and Fulfillment, Transportation/Logistics, Chief Supply Chain Officers
- Digital Retail/Ecommerce – Chief Digital Officers, heads of Ecommerce
- Store Operations – Chief Store Operations Officers
- Cargo Theft – Supply Chain and Asset Protection executives
- Provide administrative and meeting planning and logistical assistance to other Retail Operations communities as needed
- Communicate with key retail executives, solution provider partners and other external stakeholders to drive Retail Operations agenda and initiatives
- Schedule meetings and conference calls with member companies
- Regularly send emails, updates, and correspondences for RILA committee members on activities (e.g., newsletters, issue briefs, committee memoranda, research reports, industry articles, etc.)
- Assist in the development of benchmarking surveys, data analysis, and summary reports
- Attend select RILA conferences, committee meetings and other industry events
- Maintain topic area and committee content on RILA.org website
- Maintain relevant data in Salesforce-based platform including contacts, distribution lists and more
- Some travel required
Initial growth opportunities:
- Ability to identify key trends and priority topics on own to share with the team by monitoring the retail industry landscape and developments to use for communications and planning
- Assist with stand up of/planning for new Internal Technology community for Chief Information Officers
- Produce written communications on technical topics and focus areas as knowledge is developed
At RILA, who you are means more than what you can do.
Our culture is built to support those who are:
- Driven
- Curious
- Honest
- Compassionate
- Open-minded
- Patient
- Determined
- Accountable
- Kind
- Fun
That said, skills matter because our members, partners, and team deserve the best, but we don't need you to be the best at everything because we do our best to fill each other's gaps.
We do ask that you be significant in a few areas:
- A top-tier communicator with both written and verbal skills and a passion for detail, quality and accuracy
- Professional demeanor, comfortable working and communicating with executives
- A commitment to customer and staff service working in an in-office environment
- Solid knowledge of standard desktop software including Microsoft Office products, familiarity with Zoom and Teams video conferencing and Salesforce/Fonteva a plus
- Be self-motivated, detail-oriented, and able to handle multiple tasks with competing deadlines
- Curiosity and drive to learn about the retail industry and retail member companies
- Strong organizational skills, including the ability to navigate competing priorities, work independently, and take initiative but seek input/direction when needed
- Willingness to learn and evolve
- And the most essential skill of all - "figure it out"
What you will get from us:
At RILA, you will find humans, real people. We do our best to learn and grow each day, driven by a passion for building leaders and cultivating an inclusive and collaborative culture. We promise that the work you do will matter and will have an impact on the vast retail industry and the communities our retailers serve. You will have an opportunity to grow professionally and develop new skills and we will challenge and support you in your professional journey. Consider becoming part of the RILA team - check out some RILA reviews here!
Compensation & Benefits:
- $52,000 starting annual salary with overtime and bonus opportunities
- Flexible and hybrid office environment (3 days in office)
- Affordable Medical, Dental, and Vision Coverage (FSA/HSA options available)
- Employer-sponsored Life Insurance, STD, and LTD Coverage
- 401(K)/Roth 401(K) Retirement Plan with employer match
- Unlimited Paid Time Off + 12 Federal holiday closures
- Professional development opportunities
- Team outings/gatherings
***
RILA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Application Instructions
Please submit a resume and statement of interest explaining your interest in the role and how your experience aligns with the role to our recruiting site here: https://secure.builtapp.com/rila/jobs/68092baf
Thanks!
Thanks!
About Retail Industry Leaders Association
ABOUT RILA
The Retail Industry Leaders Association (RILA) is the U.S. trade association for leading retailers. We convene decision-makers, advocate for the industry, and promote operational excellence and innovation. Our aim is bold but simple: to elevate a dynamic industry by transforming the environment in which retailers operate.
RILA is a dynamic, collaborative, team-oriented organization with a fast-paced environment. RILA’s Core Values:
Integrity – Operate with the highest integrity and respect for each other and the brands we represent
Service – Delight members with service beyond their expectations
Change – Learn from experiences, adapt and constantly improve
Team – Collaborate with one another to achieve more and celebrate wins together
https://careerhq.asaecenter.org/jobs/21357186/coordinator-retail-operations-committees
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