ABOUT THE ROLE Associations International (AI) is an association management company based in Lexington, KY, who partners with non-profit trade and career associations. Our job is to help those non-profits meet their mission and grow their membership through the work of our talented, dedicated team.  Our client partner, the International Coaching Federation (ICF), is seeking a Director of Organizational Member Experience to join the ICF Coaching In Organizations (CIO) team.