100% On Site Role! Due to expansion: Global Association seeking experienced customer service professional to join our team!   POSITION OVERVIEW Under the direction of the Membership Team Leader, provide comprehensive quality customer services to NFDA constituents.  Respond to telephone and written inquires regarding NFDA requirements, purchases, policies, programs, and services. Complete out bound calls to members regarding lapsed membership, past due invoices, as well as courtesy/thank you calls. Provide quality data entry support in processing membership payments, change of address and profile update/verification, orders, meeting registration, etc.  Ability to multi-task utilizing various NFDA technologies in order to provide frontline assistance for all N