Assists SVP by performing activities related to member services including general customer service, membership billing and processing, database management, website updates, affinity programs promotion, member newsletter coordination, and other communications. Qualified candidates must be goal-oriented, a good communicator and comfortable with working in a small, team-focused and fast-paced environment. Manages database records, updates member information on a regular basis in addition to conducting annual member audits, serves as main contact with database vendor Major point of contact for inquiries from members, vendors and online program access Coordinates with Sales Manager to track program usage and increase engagement Responsible for s