Chief Executive Officer

The healthcare sector is the most consequential part of the US economy, representing almost 20% of GDP and touching the lives of every American. The National Association of Benefits and Insurance Professionals (NABIP) represents the interests of the people who pay for healthcare; our advocacy efforts are shaping the future of how Americans receive and finance healthcare treatment. NABIP represents more than 100,000 licensed health insurance agents, brokers, general agents, consultants, and benefits professionals through more than 200 chapters across America. NABIP members help millions of consumers by guiding them through the complexities of health insurance purchasing and enrollment while ensuring they get the best coverage at the most affordable price.

As CEO, you will lead a staff of 21 long-tenured employees and manage an annual budget of approximately $7 million. You will oversee all facets of the association to ensure a focus on key strategic initiatives to strengthen the organization, including financial stability, membership growth, useful education, and continued effectiveness in our federal and state advocacy efforts. The insurance marketplace has seen sweeping changes over the last 15 years with legislative and business model changes. NABIP is continuing to innovate to create sustainable value for members and the people they serve.

The clients of NABIP members range from Fortune 500 companies to small business owners and individuals and their families. Our members have a unique understanding of employee benefits and consumer healthcare needs, the perspective of business owners, and the economic realities of health insurance markets. Our members understand the complexities and the realities of traditional health insurance products, dental, long-term care, disability, Medicare Advantage and Medicare Supplements, and a variety of consumer-driven products. We work every day to translate complex insurance policy language for consumers and help policymakers understand the impact of various policy choices.

Key Focus Areas

• Business model: Strengthen the organization's finances by carefully evaluating all aspects of the business model. Increase revenue through growing membership, expanding corporate partnerships, and exploring other non-dues revenue. Streamline internal operations to find efficiencies and cost savings, and focus staff efforts on strategic initiatives that yield the greatest value for the organization.
• Executive leadership: Lead the strategic direction for all association functions, including membership, government affairs, finance, meetings/events, and education. Ensure all departments are properly resourced and equipped to support the strategic direction of the organization. Support and mentor staff and ensure appropriate staffing levels across the organization. Foster information sharing and collaboration between the staff, board, and members, building consensus among people with varying viewpoints.
• Governance: Support the board of trustees with structures that respect the appropriate roles and time commitments for both staff and board members; foster strong working relationships that leverage each person’s strengths. Support board committees with a strong service orientation and the appropriate resources to achieve organizational goals. Where needed, recommend improvements to the bylaws to further revenue growth.
• Government affairs: Continue NABIP’s positive reputation for effectively representing members’ interests with legislators. Lead the government affairs team and leverage the strengths of membership to further NABIP’s advocacy goals at the federal, state, and local levels. Leverage the NABIP PAC as a powerful tool for enacting change.
• Membership and marketing: Enhance member value by thinking strategically about members’ needs for each segment and whether NABIP should adapt the membership model and/or product and service offerings to meet these needs. Utilize the new CRM system to better track member interests and communicate tailored messages. Explore opportunities to attract new members, including a stronger value proposition for people at every stage in their careers. Apply a marketing approach to promoting the organization and positioning NABIP for maximum impact.

Qualifications

• 10+ years of executive leadership within a trade association or professional society.
• Experience leading strategic planning, budgeting and finance, staff management, board governance, membership (ideally in a federation or chapter model), marketing, meetings and events, and other operations.
• Experience leading a government affairs function, including legislative, lobbying, and/or advocacy – ideally at both federal and state levels. PAC experience is preferred.
• Familiarity with relevant issues in benefits and healthcare insurance.

Attributes

• Business minded. You are skilled at helping organizations navigate changing economic conditions that impact programs and business decisions, and you have successfully structured programs to generate revenue and deliver bottom-line results.
• Charismatic. You are a clear communicator who is comfortable serving as the organization’s spokesperson, representing us with media, consumers, and legislators.
• Leader. You enjoy leading and building teams, and you are good at it. You insist on respect and accountability. You have proven experience coaching, mentoring, and developing staff at all professional levels, skillfully identifying and promoting talent, and building strong, cohesive work environments.
• Process oriented. You thrive on efficiency and are always looking for ways to improve. You simplify systems and implement processes that enhance productivity.
• Relationship focused. In this position, you have many stakeholders with varying goals and needs. You take time to learn what’s valuable and important to others, and you easily establish credibility. You have a track record of building strong relationships and partnerships. You earn trust through your actions and faithfully keep your promises.
• Results driven. You have the proven ability to bring about change. You see the big picture, monitor key performance metrics, and take action to produce results. You clearly define priorities, gather data, allocate and optimize resources, assign responsibility, manage timelines, reduce risks, and get projects done.
• Service driven. Along with a keen ability to relate to members and help them translate their needs into new products and services, you have a strong enthusiasm for customer service. You take the initiative, and you work hard to make a difference for others.
• Transparent and collaborative. You share information, work cooperatively, decide the appropriate steps, and facilitate to get the desired results. You communicate and coordinate effectively at every level, building consensus for key initiatives.

What’s Attractive to the Right Candidate?

• We have a history of being a mission-driven organization with a strong purpose and energetic members who care deeply about the association and the future of the industry.
• Our recent rebranding allows us to expand our mission by increasing the impact local members can make in their communities, amplifying our national messaging, and improving members’ abilities to serve the public, expand their networks, and impact legislative efforts locally and nationally.
• Our board is cohesive, transparent, and aligned with the organization’s strategic goals. You will enjoy working with the executive committee, which is collaborative, supportive, and aligned on how to support the new executive. Everyone is committed to using our “collective ego” to further the organization.
• We represent the interest of a diverse membership, from independent agencies to corporations; our breadth of expertise has earned respect from policymakers.
• You will have the opportunity to drive impact in three entities: the national association, the education foundation, and PAC.
• We offer a robust benefits package, including 100% employer-paid medical and dental insurance, as well as family coverage and vision insurance, generous PTO, and more.

To Apply

We encourage you to apply even if your experience is not a 100% match with the position description; we will consider people from a variety of backgrounds and career experiences.

Simply email your resume to Bob Corlett at resumes@staffingadvisors.com with “NABIP - CEO #2022-2750 ASAE” as the subject of the email.

Staffing Advisors is committed to reducing bias in every aspect of the hiring process. We have long recommended an evidence-based approach to hiring. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.