Association & Conference Group (ACG) is hiring a full-time Chapter Relations Manager to join our growing team. This role wears many hats and is about details, deadlines, and organization. The Chapter Relations Manager will work on a team led by an Account Executive, managing committees, events, and projects and assisting with communications for 2- 4 clients. The successful candidate must be able to work in a team environment, be proactive, resourceful, and juggle multiple tasks and priorities. We are looking for an energetic individual with a passion for working with volunteers who can thrive in a fast-paced environment.
Leadership experience with an eye toward client partnership and a desire for growth
Excellent written and verbal communication skills
Comfortable with video conferencing and virtual technology
The ability to oversee and delegate to team members
Comfortable presenting to senior executives on topics of importance to the association
Strategic thinking skills paired with the ability to implement/complete operational tasks
Able to juggle and prioritize competing and changing priorities
A collaborative personality that can quickly build relationships with clients and learn new industries
Strong attention to detail and commitment to delivering excellence
Passion for project management
Embody ACG’s core values
Manages and acts as the main point of contact for specific committees. Committee management includes creating and sending agendas, taking minutes, motivating volunteers, and monitoring action items.
Responsible for delivering a high level of service aligned to scopes of work
Engagement with all stakeholders, including the Executive Committee, Board of Directors, committee chairs, volunteers, sponsors, members
Assist in the development of the annual budget
Works with team to deliver communications, marketing, finance, and membership strategies and measures results of initiatives
Assist with membership recruitment and retention campaigns
Plan and manage event setups, registrations, and production tasks. Events include galas, golf outings, networking events, educational programming, and conferences. Attendees range from 25 to 500.
Build relationships and the value of ACG through prompt response to calls, messages, emails, and reports
1-3 years of experience in the events or non-profit association management industry
Ability to prioritize and juggle multiple projects and tasks
Exemplary written and verbal communication skills
Strong attention to detail and organizational proficiency
Proficiency with Microsoft suite
Ability to learn and adapt to new technology solutions. Knowledge of Zoom, Smartsheet, Dropbox, and Google Drive is strongly desired.
Demonstrate superior project management skills
Must be able to function as part of a team in a shared services environment
Capable of setting priorities when multiple demands are present
Problem-solving and critical-thinking skills
Ability to work independently from a virtual location
Interested candidates should submit a resume, link to your LinkedIn profile, and submit a cover letter that specifies salary requirements. Only candidates submitting all of this information will be considered.
PLEASE NOTE: Association & Conference Group (ACG) is a virtual company, which means no more commuting! ACG employees provide the environment (home office) while ACG provides the technology needed to be successful. Candidates must be located in the Washington, DC area to travel to local events and meetings.
Founded in 2005, Association & Conference Group (ACG) is a full-service association management company. ACG is a virtual company that leverages talent, technology, and other resources to build a team that delivers responsible, efficient, and reliable service, including strategic planning and budgeting, board development and volunteer engagement, sophisticated conferences and trade shows, marketing and public relations, and general administrative support.
We look beyond the present to deliver future value and achieve growth.
We thrive in partnerships and achieve more when we collaborate.
We are problem solvers and crave innovation.
We hold the highest standards of integrity and transparency.
We respect and value our team through empowerment and shared goals.
ACG is a full service association management company.
We are your partner for daily operations, strategic planning, marketing and communications, conference and event planning, membership recruitment and retention, volunteer development, fundraising and sponsor management, financial planning and management.