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Manager, Member Experience
Position Purpose  The Manager, Member Experiences central to the global Membership team and collaborates with stakeholders in all regions in which CASE operates to manage and deliver programs and create processes that promote a positive member experience and increase engagement. The incumbent reports to the Sr. Manager, Member Engagement and manages the new member onboarding program, oversees processes that encourage the use of signature CASE benefits, and supports efforts to retain at-risk members. Essential Functions The core functions of this position include but are not limited to the following: Member Engagement, Relations, and Experience Design and


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