Serves as chief administrator and operating officer of the Coastal Association of REALTORS® of Maryland, Inc. (CAR). As such has the responsibility for overall administrative management and operation of CAR. Shall have the necessary authority to affect this responsibility subject to such bylaws, policies and procedures of the Board of Directors and Articles of Incorporation.

Is responsible to the Board of Directors for the effective conduct of the affairs of CAR Recommends and participates in formulating CAR policy, mission, goals and objectives and governs operations.

Responsibilities and Results

• Executes all decisions of the Board of
• Establishes and maintains an effective and efficient organizational structure and administrative operations of the CAR office.
• Recruits, hires, trains, promotes, and terminates staff and administers an effective personnel program that includes position descriptions, performance standards, performance appraisals, and a compensation system.
• Develops and supervises effective membership development and membership services programs within the limits and facilities of the staff.
• Develops and maintains publications that are responsive to member
• Develops and conducts an education program in cooperation with the membership to advance the professional, technical, and managerial skills of the membership.
• Processes all complaints from receipt through Grievance and Professional Standards Committees, issuance of all documents relevant to hearing, processing of all correspondence and other communication pertinent to the grievance and arbitration procedures.
• Conducts research necessary to CAR and informs the membership, elected officials, and others of the results as appropriate.
• Maintains effective internal and external public
• Develops, recommends and upon approval by the Board of Directors, operates within an annual budget. Ensures that all funds, physical assets, and other property of CAR are appropriately safeguarded and administered.
• Ensures the legal integrity of
• Plans and coordinates meetings for
• Assists and serves CAR elected officials, Chapters and
• Maintains a strong working relationship with other Boards, Maryland R and
• Participates in State and National activities and programs as required by the Board of Directors
• Attends local, state and national

Qualifications/Competencies

Ability to manage the association and its business operations technology

• Budget and Financial Management
• Facilities and Equipment Management
• Human Resource Management
• Legal and Regulatory compliance
• Meeting Management
• Membership Development
• Planning and Visionary
• Product and Program development
• Professional Services

Understand the structure of the REALTOR ® Organization within the context of the evolving real estate industry

• Association of Choice; organizational standards
• Governing Documents
• Institute Societies and Councils
• Member Policies and Procedures
• MLS Policies and Procedures
• Political and Governmental Affairs
• Professional Standards
• Licensing and educational requirements

Understand Real Estate Industry and Trends

• Diversity
• Fair Housing
• General Real Estate Practices
• Real Estate and Issues and Trends
• Anti-Trust and Risk Reduction

Acquire and communicate valuable information

• Communications and Publications
• Education
• Marketing
• Public Relations
• Industry allies

Foster Executive interpersonal relationships

• Explore shared services with other Boards or related partners
• Working with Volunteers

The association is located in Berlin, Maryland, which has a welcoming, friendly, caring vibe. Mainstreet Berlin is described as “a place where you feel comfortable…can chat with the mayor on the porch…and let your children ride their bikes without worrying.” Berlin was on the Top 10  Great American Main Street list twice.