Membership Coordinator (part-time)

The American Medical Informatics Association (AMIA) is seeking a part-time Membership Coordinator (20 hours/week) to serve as the first point of contact for member inquiries, provide general administrative support to the membership team, facilitate member communications, manage data analytics, and support a highly responsive environment that reinforces member value both internally and externally. The position reports to the Senior Vice President of Membership and Marketing.

Primary Responsibilities:

• Serves as a primary contact for all member inquiries, including applications and renewals. Responds to membership requests through phone and email.
• Serves as the key internal contact for the AMS, facilitating requested changes and ensuring ongoing and accurate updates.
• Assists in the annual membership cycle that drives and reinforces member benefits and community.
• Generates member analytics and other recurring reports of membership activities (using Fonteva and Nucleus).
• Oversees and executes member email distribution (using Hubspot).
• Coordinates with membership department Marketing and Communications staff to ensure that deadlines are on target and met for membership communications.
• Provides administrative support to the Membership team.
• Collects and communicates member feedback for the Senior Vice President.

AMIA operates in a completely remote work environment and in recent years has been recognized as a Top Employer of Choice for an Effective and Flexible Workplace as a winner of the When Work Works award. 

To be considered, candidates should respond with a resume and salary expectation to Phyllis Burchman at phyllis@amia.org. Please insert the job title in the subject line. Qualified local candidates will be contacted for interviews. No telephone calls will be accepted.

Please note: our offices are closed December 24-31. We plan to review submissions and schedule interviews in January.

Qualifications:

• Education – College degree required; In lieu of a degree, three or more years of experience may suffice.
• Knowledge – Thorough understanding of member value and the association environment. Have a member centric orientation.
• Work Experience – 2+ years of solid experience association database and email software experience, required.
• General Skills – Excellent customer service, analytical, creative, and organizational skills; demonstrated ability to work effectively in a customer focused, team-oriented environment; outstanding written and verbal skills; creative thinker with a proactive style.
• Technical Skills – Proficiency in MS Office Suite required. Demonstrated experience updating records in an AMS and analytics reporting - experience with Fonteva, HubSpot, and Nucleus strongly preferred.
• Conditions – Must be able to travel to AMIA’s annual meeting with other travel possible. Have an understanding and passion for AMIA’s mission.