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Manager, Product Operations
This is a hands-on product and technical support position in the Product Strategy department, reporting to the Senior Director, Product Success. This role is responsible for providing technical support to the Product Strategy department, external customers (members, state and local components, non-members) and to AIA Staff on products used by, developed and/or launched by the Product Strategy department. These products include, but are not limited to, Salesforce and Salesforce Marketing Cloud. Job duties: Salesforce Marketing Cloud administration, training, and support General Salesforce administration and training Manages Fonteva 3rd party integrations, including but not limited to SalesForce Marketing Cloud. Provides
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