National Association of Manufacturers

Position Description

Job Title:                    Senior Manager, Conference Operations

Division:                     Finance and Administration

Department:               Conference Operations

Reports To:                Assistant Vice President, Conference Operations

FLSA Status/Level:   Exempt/ Professional

Updated:                     March 2021

Position Summary:

The Senior Manager, Conference Operations is a key member of the Conference Operations Team and provides guidance and management support of both internal and external meeting functions. This position provides full meeting management responsibilities for internal and external meetings, both live and virtual, from inception to completion, for several conferences and events annually. Position will manage sponsor and exhibitor logistics for assigned conferences. Position will manage the event design process for all assigned conferences and events. Position provides guidance and expertise in site selection, budgeting, meeting logistics, selection and negotiation with vendors, registration, cost control, and billing reconciliation.

Day to Day Responsibilities:

External Meeting Services (75%)

• Position is responsible for the management and execution of the Council of Manufacturing Associations Summer and Winter Leadership Conferences, Manufacturing Institute Meetings and Special Events, and other events as assigned by Assistant Vice President, Conference Operations.
• Position is responsible for Exhibitor Logistics for the Manufacturing Leadership Councils’ Summit.
• Position is responsible for Registration management for all assigned conferences and events, including onsite registration management.
• Position is responsible for Speaker Management for all assigned conferences.
• Position is responsible for Virtual meeting management to include all logistical and technical aspects of assigned virtual conferences and events.
• Position will manage the event design process for assigned conferences and events.  
• Research, site visitations, and recommendations on meeting destinations, venues and activities that support the conference and event goals and objectives.
• Negotiate and manage vendor contracts, vendor performance on site and reconcile and process payments of vendor invoices.
• Negotiate meeting space, hotel room blocks and other ancillary services for assigned conferences and events.
• Forecast and monitor meeting and event expenditures to stay within or below budget.
• Complete post event tasks including reconciliation of expenses, evaluation of vendor services and products, and preparing written evaluations and recommendations.

In-House/Internal Conference Center Services (25%)

• Backup support for conferences and events held at the NAM Conference Center.
• Management of vendors and temp staff as needed.    

The above list of responsibilities is representative of the position and is not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position.

Supervisory Responsibilities:

• No direct reports
• Position provides supervision at events/meetings of NAM staff, temps, and vendors.