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Certification Specialist, Certification & Quality Assurance Program
The  Certification Specialist is an entry-level administrative position and is a valued member of the ACTFL. The Certification Specialist works primarily in the areas of rater/tester certification and recertification for 3 ACTFL assessments including the Oral Proficiency Interview (OPI), Oral Proficiency Interview – Computer (OPIc), and the Writing Proficiency Test (WPT). In doing so, this position interfaces with certification candidates, ACTFL facilitators, ACTFL members, academic institutions, and the general public. Responding to phone calls and a large volume of emails with familiarity with ACTFL policies and protocols is 50% of this position’s weekly activities. A customer service orientation is a must for successful candidates. The Specialist also monitors and tracks candidates’

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