Title: Guidelines and Programs Manager        

Classification: Full-time, exempt position (40 hours/week)

Reports to: Director of Programs and Education

Staff Supervision to: Programs and SSC Coordinator

Leadership Liaison and Support to: SSC Executive Committee and Subcommittee Chairs, and Guidance and Guidelines Committee

The International Society on Thrombosis and Haemostasis (ISTH) is a dynamic global medical/scientific professional society in the field of bleeding and clotting disorders. As we expand our work and impact, we are seeking a talented professional to manage several programmatic committees and related activities of the Society. The goals of these programmatic efforts are to support key scientific committees and to create clinical practice guidelines (CPGs) that ultimately lead to improved care and positive outcomes for patients with blood disorders.

This role is an exciting opportunity with a mission-driven organization in an international work environment and offers the opportunity to play a critical implementation role in the growth and development of the Society. The successful candidate must embody ISTH’s core values, be culturally sensitive, have a polished and professional demeanor, diplomatic personality, international work experience, and a proven track record of working in association management and with volunteer leaders.

Further details about the Society, along with our efforts and focus, can be found at the end of this job announcement.

Job Summary:

The Guidelines and Programs Manager is a new position on the ISTH team and will be a key member of the Education Department. This role directly contributes to the Society’s mission and business success by managing several programmatic areas of the Society, including facilitating, guiding, and supporting the work of the Scientific and Standardization Committee (SSC) and the Guidance and Guidelines Committee.

Under the general supervision of the ISTH Director of Programs and Education, the Guidelines and Program Manager is responsible for the overall management of the ISTH Guidelines and SSC Guidance efforts. The SSC is the primary scientific body of the ISTH on matters related to standardization, nomenclature and guidance on treatment for conditions related to thrombosis and haemostasis. The SSC is made up of 20 topical subcommittees that work to address the clinical and research challenges of the thrombosis and haemostasis community.

The ISTH Guidance and Guidelines Committee oversees the Society’s program to create clinical practice guidelines (CPGs) which provide clinicians with treatment advice based on available evidence, leading to improved care and positive outcomes for patients with blood disorders. The Society’s CPGs are developed according to the most rigorous standards following the GRADE methodology. The Committee also oversees the publication of guidance and guideline documents as well as the production of supplemental materials and educational offerings created from the guideline recommendations. The Manager will be supported in this role by the work of the Programs and SSC Coordinator.  The Manager works with the Director of Programs and Education in the supervision of the Programs and SSC Coordinator, and is responsible for assigning and monitoring the administrative duties of the Coordinator. 

The Manager must have education-related experience and experience working with clinical practice guidelines as well as advanced project management, communication, and organizational skills.  A professional background working in a scientific, medical or education setting or with professional associations or an association management background is preferred. The position requires strong attention to detail, along with strong cross-cultural and cross-functional relationship building. The role works independently within defined schedules to accomplish a variety of complex activities as well as maintain a position of high visibility to ISTH leadership, members and partners. A strong candidate ideally has experience working with physicians, high-level professionals and talented volunteer committees in a scientific or international setting. 

Scientific and Standardization Committee Related Responsibilities:

• Guide and manage the work of the ISTH Scientific and Standardization Committee (SSC) and its Subcommittees by monitoring and updating SSC projects and advising the SSC Executive Committee, while tracking the SSC budget
• Support and contribute to the work of the SSC Executive Committee and Subcommittees and proactively contribute, along with the Director of Programs and Education, to the strategic planning during SSC board and Executive Committee meetings
• Monitor the financial aspects of the SSC with monthly review of and reporting on budget
• Supervise the work of the Programs and SSC Coordinator for project work of the SSC Executive Committee, SSC Board and Subcommittees, including coordinating annual meetings, maintaining the website, tracking ongoing projects and drafting weekly, monthly and yearly correspondence, as needed
• With support from the Programs and SSC Coordinator, manage the SSC Subcommittees yearly change-over in leadership and onboarding process, official manuscripts and funding requests
• Lead the SSC Chairman nominations and election process every two years
• Manage the online REDCap registry platform and provide backup for the Programs and SSC Coordinator’s day to day work on the site

Guidance and Guidelines Committee Related Responsibilities:

• Facilitate and manage the work of the Guidance and Guidelines Committee, providing responsibility for overall project management and working with third parties as it relates to guideline development
• Create and manage the RFP process for consultants engaged to manage the GRADE methodology process for Clinical Practice Guideline development and other projects as needed
• Participate in guideline panel meetings and provide updates to Director of Programs and Education on status (1-3 times per year)
• Coordinate with publishing partners on creation of supplemental materials and/or educational products related to developed guidelines

General Responsibilities:

• Collaborate with Education and Outreach Manager, and proactively propose education products stemming from SSC and Guideline Committee work
• Oversee and manage the work of third-party medical education providers in the creation of educational output
• Participate in cross-team training to support ad hoc projects from the Education and Outreach Committee
• Work with other ISTH departments (e.g. Meetings, Finance) on larger multi-team projects
• Provide support to other Committees and/or ad hoc special projects as they arise, as designated by the Director of Programs and Education or Executive Director

Skills, Abilities, and Knowledge Required:

• Appreciates and embodies ISTH’s internal core values of fun and recognition, collaboration, trust, communication, respect, and progress
• Demonstrated ability to make complex decisions, problem-solve, practice hands-on management; ability to synthesize ideas into actionable items
• Setting and taking responsibility for all projects assigned and completing all commitments
• Demonstrated project management and oversight that monitors work results, quality and productivity; analyzes the results and proactively proposes improvements.
• Sets clear goals and expectations for volunteer committee members; follows progress against goals
• Ability to provide regular feedback to subordinates in a constructive manner, sets goals and identify new training opportunities
• Ability to manage and motivate team members as project goals and resources require/allow
• Manages programmatic budgets and other resources for efficiency and effectiveness
• Actively engages in appropriate project and organizational leadership and – as needed - administrative tasks, to ensure professional operations
• Understands and leverages the organization's structure and relationships; pursues organization support and resources
• Maintains confidentiality with sensitive information
• Ability to work collaboratively and cooperatively with peers on staff, volunteer leadership, vendors and other stakeholders and resolve any conflicts in an open and productive manner and proactively represents the organization and team in the most professional way
• Excellent oral and written communications skills
• Self-motivated, detail-oriented, creative and highly organized with the ability to work in a fast paced, team-oriented environment
• Strong multicultural sensitivity and ability to build cross-cultural consensus

Minimum Education/Background Requirements:

• Bachelor’s degree
• Minimum of 5 years of professional experience in a similar role and track record in education, guidelines, project or program management, ideally in a scientific/medical and international environment
• Strong technology skills including proficiency in Microsoft Outlook, Word, Excel, Power Point, project management software, databases and ability to learn new technology platforms
• Experience working with and leading Committees, ideally of high-level volunteers
• Experience working with clinical practice guidelines, ideally with the GRADE methodology
• Fluency in a foreign language or experience in multicultural settings is an advantage

Work Environment

• This position is mainly sedentary
• Occasional weekend work assignments (approximately 2 – 3 times per year)
• Required to travel nationally and internationally to annual Congresses, attend guideline panel meetings and administrative meetings (3-4 times per year)

Position Type:

Full-time, exempt position (40 hours/week)

Compensation:

ISTH offers competitive salaries based on the experience and skills of employees. Additionally, ISTH provides a comprehensive benefits package that includes medical, dental, vision, 403b match, ancillary benefits, access to Flexible Spending Accounts, and generous leave benefits.

To Apply:

Please apply to ISTH Guidelines and Program Manager, uploading your resume, cover letter and salary requirements. Only competitive candidates will be contacted and invited to participate in the selection process. No phone calls please.

About the Society: 

The International Society on Thrombosis and Haemostasis (ISTH) is a global not-for-profit membership organization advancing the understanding, prevention, diagnosis and treatment of thrombotic and bleeding disorders. The Society is dedicated to transformative scientific discoveries and clinical practices, the development of young professionals and the education of physicians, scientists and allied health professionals wherever they may live. At the ISTH, we initiate and promote education and outreach initiatives, research activities, scientific meetings, peer-reviewed publications, expert committees and the development of standards allowing a common language and approach to basic and clinical science all over the world. The ISTH also operates the World Thrombosis Day (WTD) (worldthrombosisday.org) campaign, a movement that focuses attention on the often overlooked and misunderstood condition of thrombosis. With thousands of educational events in countries around the world, WTD and its partners place a global spotlight on thrombosis as an urgent and growing health problem. Our Society currently serves 5,000 members in 94 countries and is based in Carrboro, North Carolina, near the University of North Carolina-Chapel Hill campus.

ISTH’s global annual congresses bring together an average of 8,000 physicians and scientists, as well as on average 80 exhibitors and sponsors from around the world, making it the largest and scientifically foremost meeting in the field of thrombosis and hemostasis.