Operations Manager is responsible for the production, management and coordination of certain logistical orders for PPAI tradeshows and PPAI produced events, budgets for assigned vendors/areas, show floor plans, primary contact for certain show vendors and providing project management support to the Expositions Department.
Essential Functions and Primary Duties
Participates in production of decorator and facility letter for PPAI events.
Coordinates the creation and production of Exhibitor Directory Guide with marketing.
Creates RFP’s, negotiates contracts and manages relationship pre-show, on-site and post-show with vendors and contractors that support PPAI events as assigned.
Supports Sr. Operations Manager in creation and implementation of overall décor and theme and PPAI events.
Manages the creation of signage for PPAI events.
Manages the creation and implementation of the Exhibitor Service Kit.
Budgetary responsibility for certain line items of PPAI events as assigned.
Collaborates with marketing and membership in creating overall theme of Resource Headquarters Booth. Implements theme of RHQ by working with general contractor on design, layout and logistics of booth.
Supports PPAI departments in implementing their programs at PPAI events as assigned.
Works onsite at PPAI tradeshows and PPAI produced events
Produces Staff Guide for PPAI tradeshows
Participates in the creation of floor plans for PPAI Events.
Answers incoming telephone calls.
Provides updates and content relative to The PPAI Expo website. Works with Sr. Operations Manager, Marketing, and IT on design and functionality.
Updates budgetary files to accurately report on expenses for PPAI Events.
Participates in design and implementation of sponsorship and advertising programs.
Other duties as assigned.
Association Wide Responsibilities & Values
Provide honest and ongoing communication as needed to support success throughout the organization
Meet established deadlines for all projects, reports and communications for all audiences both internally and externally.
Provide high-quality products, reports, communications and projects for all audiences internally and externally.
Be fair, consistent, responsive and supportive of leaders, staff, board members, members and vendors
Help PPAI to continually seek improvement. Be prepared to personally manage changes taking place within PPAI and the industry.
Be empowered, accountable and responsible for your career success, actions, influence and impact upon the organization as a whole.
Foster cultural values, mission and overall organizational guidelines of PPAI.
High School Diploma
College (Preferred) BA - Preference is a Business or Hotel/Restaurant Management
5 years of experience:
Operations Experience in Trade shows - Preferably Operations Manager experience in Tradeshow Week top 100 trade show.
Proficient in the following:
Excellent Communication Skills ( Verbal,written, and presentation)
Strong Organization Skills
Prioritization and Project Management Skills
Demonstrated Ability to manage and track multiple projects and deadlines simultaneously
Microsoft WORD, Excel, PowerPoint, Outlook, Access and ExpoCad
Ability to learn new software programs quickly.
Standing: Yes. At PPAI Events, extended periods of standing required
Lifting: Yes – 25 lbs.
Pushing/Pulling - Yes
Bending/Stooping - Yes
Extended work hours, extended weeks (endurance requirement). Travel to and work offsite at PPAI Events as required. Requires extended work hours and beyond the standard 8-hour work day.
Trade show floor or event venues – Requires extended period of times walking and standing.
Temperature controlled environment – in office, but not always at PPAI Events.
Travel: Must be able to travel
About Promotional Products Association International - PPAI
PPAI is the trusted leader in the promotional products industry delivering essential knowledge, resources and community to ensure the success of its members, those who manufacture, import and resell promotional products, and the promotional products industry itself.