The Society for Neuroscience (SfN) is searching for a Community Specialist who will be responsible for the growth of the community and discussion areas of SfN's learning and discussion website, Neuronline. This position liaises with programmatic departments to grow smaller communities, along with evolving the strategy and initiatives for implementing digital community for SfN's nearly 38,000 members. The Specialist must have excellent communication skills, have knowledge of the field, and interest in multimedia. This would be ideal for a candidate with a science background that has an aptitude for online technology and communication.
ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.
Member Engagement/Online Community Management
Coordinate and participate in the development and implementation of strategies to increase member engagement on the Neuronline community and discussion site, focusing specifically on article comments and open forum discussions.
Develop and grow SfN programs to encourage member engagement, including running the champions group "Neuronline Community Leaders," encouraging them to seed discussions, providing information on potential opportunities for posts related to SfN programs, etc.
Serve as a neuroscience subject matter expert to cultivate community for SfN members and use that neuroscience expertise to seed conversations and connect members with like interests to one another.
Cultivate relationships with SfN staff "moderators" (internal SfN staff who manage society programs), helping to grow Neuronline's programmatic communities.
Lead monitoring of member engagement on the Neuronline community site, providing regular data, reports, and analysis on member participation and activity.
Lead monitoring of member discussions taking place on comment threads and in the forums. If a member violates the Neuronline code of conduct, bring cases to the attention of senior staff and the Online Programs Steering Committee, as necessary.
Coordinate with staff from other SfN departments to integrate use of Community forums to enhance and support the SfN annual meeting, journals, grant programs, and other programing.
Manage recruitment, training, promotion, and oversight of the Annual Meeting Bloggers program
Provide support and coordination to Online Programs Steering Committee (OPSC) meetings and activities.
Lead smooth planning and implementation of Neuronline-related promotional activities and events (a booth, a champion's workshop, member focus groups, etc.) at the SfN annual meeting in consultation with SfN's communication and marketing departments.
Lead the brainstorming for annual meeting and year-round marketing initiatives for Neuronline forums, working closely with communication and marketing departments.
Serve as first responder to any technical problems that arise within the forums, working with the platform vendor and internal technical support staff.
Become an expert in the community/discussion software, Discourse.
Learn SharePoint and Google Analytics to track and manage forum documents and data.
Write and edit content and interview scientific experts and members as needed.
Draft marketing text to be distributed through SfN's e-newsletter, the SfN website, and communication's vehicles.
Assist in the department's annual budget and goal planning, and routinely monitor and report on progress in achieving approved targets.
Serve as an engaged and involved team member, supportive of the varied experiences and perspectives of internal and external colleagues.
Support and actively contribute to an office culture dedicated to superior customer service that exceeds member expectations.
Education and Experience:
Bachelor's degree in Neuroscience or other relevant field required. Master's degree or higher preferred.
Minimum of four (4) years of communications or program management experience.
Basic HTML skills, proven ability to work in a CMS, and publish web content.
Strong organizational and project management skills with the ability to coordinate a diverse set of activities
Excellent oral, written, and interpersonal communication skills
Ability to multitask and set priorities, take initiative, and work within a collaborative team environment
Able to plan and execute tasks, on schedule and with attention to detail
Strongly proficient with Microsoft Office applications, and Internet research
Functional ability in CSS considered a strong asset
Ability to learn and master an online community management system
If this is you and you are eager to make meaningful contributions to a highly relevant and important mission, please submit a cover letter with your salary requirements and a copy of your resume for consideration. Applications without cover letters will not be considered.
Our generous benefits package includes: medical, dental, disability and life insurance; flexible spending accounts, two retirement plans with employer matching and nonmatching contributions; 12 days of paid vacation, 12 days of paid sick leave, with additional personal leave and 10 paid holidays; gym membership reimbursement; and tuition reimbursement.
The Society for Neuroscience is wholly dedicated to recruiting, developing, and retaining a diverse group of talented people. We are committed to provide equal opportunities to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, or other protected criteria, in accordance with applicable law and we welcome Veteran applicants.
Internal Number: 175
About Society for Neuroscience
The Society for Neuroscience (SfN) is a nonprofit membership organization of scientists and physicians who study the brain and nervous system. SfN is the world's largest organization of scientists and physicians devoted to advancing understanding of the brain and nervous system.