Requirements

• Excellent verbal, written, organizational and customer service skills are required.
• Be flexible, adaptable, ability to work on a wide variety of tasks independently and in a team structure, and comply with confidentiality.
• Possess the ability to meet deadlines, set priorities, and demonstrate a high degree of attention to detail.
• Ability to perform duties with initiative, persistence, creativity, integrity, good judgment, tact and courtesy.
• Experience with CRM membership databases and membership software. iMIS / Rise preferred or similar programs.
• Advanced PC proficiency, including Microsoft Office, Outlook, Word, Excel, Google systems and ability / willingness to learn new software and programs as required.
• Ability to produce summary reports for a variety of audiences.
• Ability to grasp the big-picture consequences of individual decisions is essential.
• Ability to maintain composure in a fast paced working environment.
• Ability to relate in a positive manner with a variety of personality types.
• Must be a self-starter and highly dependable.
• Willing and able to occasionally work beyond the traditional hours.
• The employee will be subject to a criminal background check and yearly driver’s license checks.
• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• A minimum three to five (3-5) years experience in a professional office setting, preferably with previous experience in an association/non-profit environment. 

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk and hear.  The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Visual work will be conducted on a computer monitor and use of keyboard with keyboard strokes.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  The noise level in the work environment is usually quiet with some outside noise distractions.  It is essential to be regularly available during standard business hours (M-F 8am to 5pm) to meet with staff, members, and vendors.