Position Title: Specialist, Membership and Chapter Relations
Reports to: Manager of Membership and Chapter Relations
This position will provide project support in the areas of Chapter Relations and Membership as an important part of the Marketing, Membership and Engagement Department.
Responsible for chapter intelligence database and monthly report generation
Tracks key chapter activities including leadership updates, educational programs, social events, board of directors’ meetings, chapter visits, resources and other program segments as requested.
Coordinates chapter content for ASAM member connect monthly newsletter
Work with the Chapters to maintain a grassroots and leadership toolkit
Provides senior staff and volunteer leadership key information and talking points in preparation for chapter meetings.
Assist with financial batching and quarterly chapter dues reconciliation
Assists supervisor with coordinating teleconference committee meetings and preparation
Represent ASAM as needed at ASAM events, state Chapter and allied industry events
Participates in the development and execution of chapter leadership summit and roundtable meetings
Works with chapter volunteer leadership with reports, surveys and fulfills other requests.
Conducts orientation training for new chapter administrators on the use of ASAM website, as well as ongoing training for administrators and chapter leaders on various ASAM administrative tasks
Assist department with coordinating annual chapter elections as needed
Identifies new ways to enhance ASAM’s ability to support chapter leaders and administrators.
Oversee implementation, customization and utilization of online member-exclusive communities
Processes new member applications and confirm license information
Maintains membership database, files and communications
Processes changes and payment information to membership records
Performs monthly quality control checks to ensure data accuracy and consistency in association database
Responsible for performing data entry and data clean-up projects to routinely and systematically improve the database integrity
Generates requested member lists and reports to key stakeholders
May serve as Staff liaison to assigned committees or Interest Groups
Execute onboarding plan for new members
Provide administrative/project support for membership initiatives
Works closely with:
Staff, Members and Committees
Education and Experience:
Experience working with professional societies and associations is preferred.
Bachelor’s degree preferred.
Skills and Abilities:
Must have advanced knowledge in Microsoft Excel including pivot tables for presentations
Comfortable working with numbers and able to reconcile transactions.
Ability to efficiently handle multiple priorities in a fast-paced environment with attention to detail.
Good interpersonal skills with ability to interact effectively, efficiently and professionally with individuals at all levels of the organization.
Limited travel required to chapter meetings and ASAM live events
Excellent written, organizational, communication and customer service skills are required.
Resourcefulness and creativity valued.
Team player with positive attitude, enthusiastic energy and ability to have fun with team members.
Please submit a resume and cover letter to firstname.lastname@example.org explaining your interest in the position and how your skills match the position.
Recruiting Salary Range: $40,000-$42,000 (with a robust benefits package)
ASAM provides equal opportunity to all staff. No person shall be discriminated against because of race, color, religion, sex, national or ethnic origin, age, physical handicaps, marital status, sexual orientation, family responsibilities, political affiliation, or any other category that is protected by federal law or the laws of the Maryland.
ASAM is proud to be honored with the Sloan Award for Excellence in Workplace Effectiveness and Flexibility for its use of flexibility and other aspects of workplace effectiveness as a workplace strategy to increase business and employee success. ASAM was one of eight organizations and the only association to be recognized in the state of Maryland.
ASAM is a medical professional society representing more than 6,000 members with a staff of 40 and a $10M annual operating budget. It is an energetic, fast-paced organization with multi-faceted opportunities.