Communications/Editorial, Other, Project Management/Program Development
4 Year Degree
Washington, DC based association management firm seeks association professional to serve as Director of Operations for one of its clients providing support for member services, marketing/branding, website and for the Executive Director. This position will also support additional clients as needed. Reporting to the Executive Director, the Director of Operations will ensure that the proper operational controls, administrative and reporting procedures, manage the day-to-day operations, and support member services. Full benefits including health, dental and short-term disability insurance, flex-time, generous vacation policy, 10 paid holidays and 401K. Position available immediately.
Phone calls will not be accepted. Contact from recruitment agencies will also not be accepted.
Manages and oversees the day to day operations
Manages client calendar of events and projects
Understanding of database systems and website
Works with outside vendors
Develops, edits and maintains documents and reports
Review invoices and provide to Treasurer
Help manage budget and forecasting
Manages payables and receivables
Provide reports for committees and Board
Facilitates board/committee/work group calls (develop agenda, minutes, project task list) with minimal oversight
Provides input at client board meetings
Manage education program (vendor, committee, curriculum, etc.)
Manage development of marketing materials and new brand rollout
Manage new website development and coordinate website content
Manage content and distribution for communications
Provides back up to Executive Director
Coordinates with staff
This position may require 10-15% domestic travel throughout the year.
This is a largely sedentary position that requires the ability to speak, hear, see and lift small objects up to 20 lbs.
A minimum of five to seven years’ experience in association/non-profit management; including working with board of directors, committees and workgroups; managing multiple stakeholders
Experience leading committees/workgroups and the ability to make decisions on behalf of a client
Experience managing and implementing all aspects of a broad-spectrum project
Extremely organized with strong attention to detail and ability to meet deadlines
Comfortable in a fast-paced environment and able to manage multiple projects
Exceptional problem-solving capabilities and resourceful under pressure
Ability to work both in a team environment and independently
Excellent communication skills (verbal and written); including ability to present and speak in public
Outstanding customer service and ability to work with members in person, on the phone and electronically
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Knowledge in working with an email communication program (i.e. Constant Contact)
Familiarity working with a web publishing platform (i.e. WordPress or similar)
Additional Salary Information: Please provide salary requirements in application process.
About Association Management Strategies
Association Management Strategies, Inc. is a full-service association management company providing management expertise and administrative services to industry associations, coalitions, professional societies, trade shows and other special events. AMS tailors its services to meet the goals, needs and budget of each of its clients. The result is a true business partnership that is built for success.