Director, Education and Professional Development Programs
The ALS Association
July 3, 2018
1275 K Street NW, Suite 250 Washington, DC 20005
Full Time - Experienced
Education and Training, Meetings/Expositions/Events
4 Year Degree
Care Services is one of the three mission areas of the ALS Association. (The other two are research and advocacy). We have the privilege of working with 15,000 people living with ALS across the United States through a network of 41 affiliated chapters, over 130 clinical partners, and other like-minded organizations. We facilitate cross-department deliverables at the national office and strive to continually identify needs of our communities to offer programs and materials to address those needs. In addition, we help ensure high quality educational opportunities for providers serving people with ALS.
Reporting to the Senior Vice President, Care Services, the Director, Education and Professional Development Programs, will be accountable for the development, implementation, and monitoring of community education programs, professional development opportunities, clinical conferences, and other education strategies as identified through formal outreaches to our key stakeholders. This position will also be responsible for aligning programs with performance initiatives and strategic priorities as defined by leadership. Directs and implements Association-wide systems and processes for improvement, working with National Office departments and chapters. This position is based in the National Office of The ALS Association in Washington, D.C.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Core duties and responsibilities include the following. Other duties may be assigned.
In collaboration with the Senior Vice President, Care Services:
Initiate and maintain strong relationships with chapter executives, National Office staff and Care Services staff across the country; maintain ongoing communications to identify needs, gaps, and areas of improvement for educational programs and associated collateral materials.
Identify alternative models for developing and implementing educational opportunities, including the scope, goals and deliverables. This will include new initiatives to support the strategic direction of the Association.
Develop and manage an annual budget of approximately $800,000 including an operating plan to support a portfolio of educational programs. This includes developing resource requirements and manages budget associated with programs.
Responsible for successful completion of all aspects of the bi-annual ALS Association National Clinical Conference. This includes framing the conference for 400+ attendees, site selection, leading the conference teams, managing the call for abstracts, building content, conference activities, vendor relations, and the post event survey and recommendations for future conferences
Ensure that required components of education programs meet the standards to satisfy the requirements for continuing education units (CEUs) whenever possible.
Manage the care services library portal, identify options for efficiencies, recommend and implement solutions to issues identified.
Manage the redesign of the care services web portal including determining its content. Monitor the web portal after implementation making recommendations for enhancements as appropriate.
Develop programs and monitor systems to support advanced educational platforms and program quality, including special topic education programs, onsite training, web sites, webinars, apps, videos, symposiums to internal and external audiences.
Develop educational materials and programs that support clinical programs.
Work with subject matter experts in the fields of symptom management, children’s’ programs, research, development, professional designations, and member organizations to maintain ‘best’ practice in Association programs.
Develop and implement timely, purposeful, monitoring mechanism(s) for the programs to include both quantitative and qualitative measurements and narratives (benchmarks, volumes, summaries, outcomes, satisfaction levels etc.). An example would be a full community survey.
Develop program evaluation frameworks to assess the strengths of programs and to identify areas for improvement. Proactively recommend revisions to programs as indicated by information received, strategic initiatives and required deliverables. Present reports to leadership team that define project progress, problems and solutions.
Manage and evaluate vendors and consultants as they relate to education services they provide.
Work with the Development team to narrate funding proposals for programs to secure funding for the continuous delivery of services.
Convey a professional and positive image at all times that reflects favorably on The ALS Association.
REQUIRED EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree in education, health administration or closely related field. Master's degree in education/administration, Health Administration, Public Health or related field preferred.
Five to seven years’ progressive professional responsibility for administration of education or operational programs.
Five to seven years’ experience in project management and in the administration of continuing education programs and meeting activities; prior association or nonprofit experience.
Operations and program development across disciplines; forms effective collaborations within and external to the Association.
Demonstrates accountability by doing more than is minimally required to get the job done.
Demonstrated ability to make good decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision making process; makes timely decisions. Takes the initiative to get things done; accepts responsibility for own actions.
Proficiency in Microsoft Office software. Comfortable with the use of technology and web tools to advance educational programs.
Ability to travel as required or requested for Association business.
The ALS Association is an EO employer - M/F/Veteran/Disability
Internal Number: 201815
About The ALS Association
he ALS Association is the only national not-for-profit health organization dedicated solely to the fight against ALS. As the preeminent ALS organization, The Association leads the way in research, patient and community services, public education, and advocacy — giving help and hope to those facing the disease. The Association’s nationwide network of chapters provides comprehensive patient services and support to the ALS community. The mission of The ALS Association is to discover treatments and a cure for ALS, and to serve, advocate for, and empower people affected by ALS to live their lives to the fullest.