Mail print materials to members on behalf of chapters and councils:
Manage requests and follow up with volunteers once completed.
Manage marketing e-blast and scheduling for council events.
Work with the Brand team for flyer/brochure updates and design professional brochures.
Put together packages for local council events and work with shipping department.
Conduct target phone calls to members on behalf of chapters and councils:
Manage requests/scripts and follow up with volunteers once completed.
Create and mail CPE certificates to members and nonmembers and follow up with chapters/councils once completed.
Manage chapter and council email addresses provided by IMA
Manage “Need Help” from Chapter Portal.
Come up with process to assign email access to new volunteers each year.
Resolve technical issues with IT.
Provide additional administrative support to chapter and council leaders as needed.
KNOWLEDGE, SKILLS, ABILITIES and OTHER REQUIREMENTS:
Bachelors or Associates degree not required but preferred.
Minimum 3 years of experience in customer service and/or chapter relations experience with excellent communication and writing skills. Call Center/In-Person Sales Experience a plus.
Competent in Microsoft Excel, Word, Outlook.
About Institute of Management Accountants
Approaching its 100th anniversary, IMA® (Institute of Management Accountants) is one of the largest and most respected associations focused exclusively on advancing the management accounting profession. IMA is committed to empowering accounting and finance professionals to strengthen on-the-job skills, enable better business decisions, accelerate careers, and serve the public interest. IMA supports the profession with a variety of programs, products, and services, including the prestigious CMA® (Certified Management Accountant) program, networking, continuing education, advocacy, and information resources.
Headquartered in Montvale, N.J., USA, IMA provides localized services through its four global regions: The Americas, Asia/Pacific, Europe and Middle East/Africa. For more information about IMA, please visit www.imanet.org.