This position is responsible for overall management of the entire iMis database, to include data integrity, staff support and training, and development of standard operating procedures. The Database Manager will serve as the internal and external point of contact for all iMis related matters, including the relationship with the reseller, Association Technology Solutions (ATS). Additionally, the Database Manager will perform routine database audits and assist with customer relations. The Database Manager will also play a key role in the data collection and analysis of information that will be used in publications, and presentations. The Database Manager reports to the Membership and Communications Director.
Data Management • Serve as the primary database manager to include knowledge of data maintenance, event management, order processing, accounting processes, member updates, and report generation • Maintain database integrity by conducting routine audits of membership data • Actively track, code, and enter member activities into the database • Collaborate with external vendors to ensure database meets the needs of membership and the organization as a whole • Work with Meetings department to ensure registrant data is recorded for all conferences, webinars and meetings • Assist Accounting in set-up of iMis events and membership renewals • Pull membership reports and customized queries for marketing purposes, board reports, member activities, committees, etc. • Collect and analyze data to assist in the publication of industry related documents • Manage membership data (prepare and maintain data files; verify data to ensure data integrity; and create reports for internal and external stakeholders for membership/marketing initiatives) Process Improvement and Trouble Shooting • Design and develop standardized operational, management, and ad-hoc reports • Identify and set up standard reports for staff to run independently • Oversee data flow/data syncs for external direct marketing campaigns (using Informz/Higher Logic), including management of data imports and exports. • Proactively make recommendations to the Membership and Communications Director on member data process improvements Membership Services • Collaborate with staff in recruiting efforts as well as membership renewal processing • Support the department in its efforts to sell membership benefits and in promoting products • Assist in processing of member applications, event registrations, subscriptions, and products orders • Work with the accounting department in order to post payments, batch postings, and monthly closing and exports to the accounting software. Update member records on a regular and routine basis • Work in conjunction with meetings team to manage conference registrations (pre, on-site, and post) • Assist with membership data pulls for board reports and committee updates
QUALIFIED APPLICANTS WILL HAVE ALL OF THE FOLLOWING:
• Bachelor’s degree in Business/Management/IT or related field • 3-5 years’ experience working with iMis; including both the desktop and RISE versions in an association/non-profit • Ability to create IQA’s and Crystal Reports • Excellent computer skills • Excellent written and verbal communication skills and a high level of professionalism • Effective interpersonal, organizational, analytical and problem-solving skills PLEASE SEND A RESUME AND COVER LETTER WITH SALARY REQUIREMENTS