Administrative, Clerical, Support, Customer Service and Support, Membership
4 Year Degree
The Engagement Coordinator provides support and is responsible for various administrative duties for the Membership department. He/she communicates with members and leaders, enters and pulls data, and works closely with the team to assist with the promotion of membership benefits and support of various governance activities. Your success will be defined by your ability to prioritize and manage your flow of work, anticipate the needs of other staff members, and communicate well with internal and external stakeholders.
Coordinate and schedule governance calls and meetings. Prepares and posts materials prior to calls and meetings as requested.
Coordinate the new member welcome program. Maintain inventory of membership materials. Pack and provide membership information and promotional materials to leaders and members as necessary.
Coordinate Public Interest donor acknowledgement, recognition and promotion. Maintain and update the Public Interest website.
Serve as liaison to the Women’s Leadership Council. Work with Chair on agenda, prepare materials, and coordinate activities with Programs staff.
Provide support to Practice Groups and Task Forces as needed; may include monitoring calls, drafting, preparing and posting materials, and updating the website.
Collaborate with the Senior Manager of Engagement and Governance Operations and Vice President of Membership on governance matters and activities.
Assist with leadership appointment process, member volunteer process, and leader recognition. Assist in the production of the RAVES resource, board profile book, and the Top Honors process.
Assist with recruitment, retention, and engagement activities, including entry of members and leader data, assisting with direct mail recruitment and lapsed member campaigns, and entering text and automation rules in the Community portal.
Monitor and respond to membership inquiries via mail, email, website on a daily basis.
Update and maintain committee governance, policy and process documents.
Bachelor’s degree required.
Three to four years of broad-based experience at a non-profit membership association.
Extensive experience handling mail merges in Microsoft Office and building spreadsheets in Microsoft Excel.
Knowledge of, or familiarity with, HTML, Salesforce, and Wufoo preferable.
Demonstrated ability to write effectively and clearly for various audiences, editing and proofreading skills.
Strong oral communication skills, customer service and teaming/cooperative skills for continual interaction with staff and contact with volunteer leaders and members.
Demonstrated skills at juggling competing demands and prioritizing assignments.
Independent and effective time management with excellent organizational skills and ability to meet assigned deadlines.
Demonstrated ability to work collaboratively with a diverse and partially remote team and with other employees to meet shared goals.
Simply email your resume and cover letter including salary expectations to email@example.com with “Engagement Coordinator” as the subject of the email.
Additional Salary Information: We offer an excellent compensation package including health, dental, and life insurance; long-term and short-term disability; retirement and 401(k) plans; 10 paid holidays; vacation and sick leave; telecommuting and more.
About American Health Lawyers Association
Major changes are sweeping throughout the United States healthcare system. With the importance of complying with the law’s many regulations, the need for quality education for lawyers in the field of health law has never been higher.
The American Health Lawyers Association (AHLA) is the nation's largest nonprofit educational organization devoted to legal issues in the healthcare field. AHLA addresses the issues facing our nearly 14,000 members by providing resources to those who practice in law firms, government, in-house settings, and academia, as well as educating the entire spectrum of the health industry: physicians, hospitals and health systems, health maintenance organizations, health insurers, life sciences professionals, managed care companies, nursing facilities, home care providers, and consumers.
With such a wide range of complex and often confusing information regarding health law, everyone needs trustworthy information. AHLA serves as a public resource on health law issues, electing not to advocate for or against any particular policy proposals, but to produce the highest quality nonpartisan educational programs, products, and services concerning health law issues.