Administrative, Clerical, Support, Project Management/Program Development
4 Year Degree
With minimal supervision, the incumbent serves as a professional staff liaison to key ANA governance committees; administers governance programs; and provides professional consultation on complex governance issues, trends, best practices, etc. to volunteer leaders, constituent member associations, related professional organizations, and individual staff and teams across the ANA Enterprise. The incumbent is privy to confidential matters relating to personnel issues, internal labor relations, financial reports, business matters, strategic relationships with other organizations, and legal matters and may also manage special projects as assigned by the Director of Leadership Services.
DUTIES: •Serves as the staff liaison to assigned governance committees: oNominations and Elections Committee (20%): collaborates with the Chair to set the strategic direction of the Committee; serves as a subject matter expert on ANA’s nominations and elections policy and procedures; facilitates the completion of the Committee’s responsibilities in accordance with established association policy and procedures; and maintains and disseminates accurate committee records. oProfessional Policy Committee (15%): collaborates with the Chair to set the strategic direction of the Committee; serves as a subject matter expert on the development of professional association policies and positions; facilitates the completion of the Committee’s responsibilities in accordance with established association policy and procedures; and maintains and disseminates accurate committee records. •Develop, implement, and provide ongoing management of ANA’s Volunteer Management Initiative to include recruitment, orientation and related resources, recognition, and evaluation. •Conducts analyses of complex governance issues (e.g., policies, positions) and tracks issues, trends, and best practices in association governance to determine potential impact and to inform decision-making and/or recommendations to staff and/or elected and appointed leaders. •Identifies and implements ongoing process improvement strategies (e.g., technology, best practices) to maximize efficiency and improve quality outcomes.
Education Bachelor’s Degree
Related Work Experience A minimum of seven years of progressively responsible experience in association or non-profit governance that includes at least five years of frequent and regular interaction with elected and appointed volunteer leaders as well as Executive- and Director-level staff.
Skills 1.Exceptional ability to work well under pressure in a fast-paced and fluid environment, while maintaining meticulous attention to detail and adhering to established timelines. 2.Exceptional ability to manage multiple complex and highly-visible projects concurrently. 3.Exceptional ability to build and maintain strong working relationships with elected and appointed volunteer leaders, members, colleagues, and stakeholders. 4.Exceptional ability to interact and communicate effectively with volunteer leaders, Executive- and Director-level staff, and external individuals (e.g., vendors, related professional organization representatives). 5.Demonstrates a clear understanding of the need to comply with operating policies and procedures. 6.Demonstrated knowledge and understanding of association governance and operations. 7.Exceptional written and verbal communication skills. 8.Technology skills (e.g., Microsoft Office Suite, intranet/extranet sites, content management systems)
Additional Qualifications 1.Outstanding interpersonal skills, diplomacy, and discretion regarding highly confidential and politically sensitive information. 2.Exceptional customer service. 3.Ability to implement solutions collaboratively in a politically-sensitive, highly-visible work environment. 4.Experience with policy development processes. 5.Demonstrated ability to work independently, as well as collaboratively on a team. 6.Demonstrated ability to resolve issues independently and proactively. 7.Demonstrated ability to deal discreetly with confidential information. 8.Demonstrated ability to recognize and appreciate cultural differences and meet the needs of individuals and organizations from different cultures.
About American Nurses Association
The American Nurses Association (ANA) is the only full-service professional organization representing the interests of the nation's 3.4 million registered nurses through its constituent and state nurses associations and its organizational affiliates. The ANA advances the nursing profession by fostering high standards of nursing practice, promoting the rights of nurses in the workplace, projecting a positive and realistic view of nursing, and by lobbying the Congress and regulatory agencies on health care issues affecting nurses and the public.
Nurses advancing our profession to improve health for all.